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Associate Product Manager
BIG HAPPY. Translate discovery findings and roadmap priorities into complete PRDs for in-house order management and creative production platforms, including problem statements, user needs, scope, workflows, dependencies, acceptance criteria, and open questions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating discovery findings into comprehensive PRDs, managing product workstreams, and collaborating effectively with cross-functional teams. Possesses strong analytical skills and technical fluency to support agile software development and stakeholder engagement.
Highest-signal resume keywords
Product Requirement Documentation (PRD)Agile Software DevelopmentUser Story DevelopmentStakeholder EngagementAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementWorkflow MappingAcceptance Criteria DefinitionBacklog RefinementSaaS Environment ExperienceTechnical FluencyProcess DocumentationUser Needs ElicitationIntegration DocumentationData Flow Understanding
Soft Skills
Excellent CommunicationRelationship BuildingProactive MindsetAnalytical JudgmentInitiative Taking
Tools & Technologies
AI ToolsOrder Management PlatformsCreative Production Platforms
Industry Keywords
Ad TechDigital MediaProduct OperationsSaaS
About the role
Key responsibilities & impact- Translate discovery findings and roadmap priorities into complete PRDs for in-house order management and creative production platforms, including problem statements, user needs, scope, workflows, dependencies, acceptance criteria, and open questions
- Run structured discovery conversations with Sales, Operations, Client Services, and other internal stakeholders to uncover pain points, validate business needs, and clarify edge cases
- Drive day-to-day execution of defined product workstreams within the broader roadmap by organizing tasks, tracking decisions, and moving initiatives forward with limited oversight
- Synthesize requests, process details, and technical context into specific, unambiguous documentation for UX and Engineering
- Identify scope, timeline, dependency, and technical trade-offs; evaluate their impact on delivery and user outcomes; and escalate decisions promptly
- Partner with Engineering during backlog refinement, sprint planning, and delivery follow-through by clarifying requirements and keeping tickets aligned with intended product behavior
- Develop working knowledge of core platform functionality, user workflows, and system interactions across in-house order management and creative production platforms
- Update PRDs, document revisions, and communicate requirement changes to stakeholders as decisions evolve
Requirements
What you’ll need- 1-3 years of professional experience, including at least 1 year in a product or product-adjacent role where you wrote requirements and shipped work with an engineering team
- Experience working in an agile software or SaaS environment, including backlog refinement, sprint planning, or related delivery activities
- Demonstrated ability to elicit needs from stakeholders and turn them into clear requirements, user stories, and acceptance criteria, including mapping and documenting workflows
- Working experience developing user stories, refining backlogs, and mapping and documenting processes
- Enough technical fluency to follow high-level discussions about APIs, integrations, and data flow
- Excellent written and verbal communication, with the ability to write clearly for technical and non-technical audiences and build strong working relationships across Sales, Operations, Client Services, Design, and Engineering
- Strong analytical thinking and judgment, with the ability to weigh trade-offs and prioritize effectively
- A proactive, ownership-driven mindset; comfortable taking initiative and driving work forward independently
- Ability to build strong relationships across Sales, Operations, Client Services, Design, and Engineering
- Bachelor's degree in business, marketing, communications, computer science, information systems, or a related field, or equivalent professional experience
- Nice to have: Background in ad tech or digital media
- Nice to have: Experience with SaaS product operations or systems integration documentation
- Nice to have: Comfortable using AI tools in day-to-day product work, such as research synthesis, drafting, and analysis
Benefits
Comp & perks- Full-time position with a competitive base salary
- Access to benefits, including Healthcare, Dental, and Vision
- Unlimited PTO - take what you need
- HSA/FSA match program
- Big Happy-provided laptop
- Participation in Big Happy's stock program
- Paid Parental Leave
- Half Day Fridays (except Q4)
- Team Happy camaraderie, celebrating wins, learning from challenges, and fostering continuous career growth
- A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact