Revenue Operations Analyst

BIG HAPPY

. Support day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records .

Posted 10/9/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and attention to detail in managing CRM data and reporting. Proficient in building dashboards and providing actionable insights to support revenue operations and sales strategies.

Highest-signal resume keywords

CRM ManagementData Governance StandardsDashboard DevelopmentAnalytical SkillsSales Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ExcelGoogle SheetsTableauLookerPower BISQLData AnalysisReportingRevenue OperationsSales Operations

Soft Skills

Attention to DetailCommunication SkillsPresentation SkillsTime ManagementCollaboration

Tools & Technologies

SalesforceHubSpotBoostrCRM Reporting ToolsSales Enablement Tools

Industry Keywords

MediaAdvertisingAd-TechMarketing AnalyticsFunnel Metrics

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Support day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records
Build and enforce data governance standards across Sales and Marketing systems
Build and maintain dashboards and reports on key revenue metrics, including pipeline, bookings, churn, win rates, and sales cycle length
Track and report on company-wide KPIs, surfacing trends and flagging risks or opportunities to leadership
Conduct ad hoc analysis for strategic business questions from Sales, Marketing, or Finance
Partner with Sales leadership to identify process gaps and recommend improvements
Monitor funnel health, including lead volume, conversion rates, deal velocity, and win rates, and help identify bottlenecks
Provide data and analysis to support quota setting, territory design, and compensation modeling
Act as a liaison between Sales, Marketing, Finance, and leadership to ensure aligned metrics and definitions
Identify opportunities to automate manual reporting processes and improve data workflows
Standardize recurring weekly, monthly, and quarterly business review reporting
Report to the Sr. Manager of Business Operations

Requirements

What you’ll need

0-2 years of experience in revenue operations, sales operations, business operations, or a related analytical role
Hands-on experience managing and maintaining a CRM platform (Boostr, Salesforce, HubSpot, or similar)
Strong Excel/Google Sheets skills
Comfort building and maintaining dashboards in Tableau, Looker, Power BI, or native CRM reporting tools
Solid analytical skills with the ability to translate raw data into clear, actionable insights for non-technical stakeholders
Excellent attention to detail, especially around data accuracy and consistency
Strong communication skills and comfort presenting metrics/findings to senior stakeholders
Ability to manage multiple reporting cadences and priorities in a fast-paced environment
Prior experience in the media, advertising, or ad-tech ecosystem (preferred)
Familiarity with SQL for pulling and validating data directly from source systems (preferred)
Exposure to marketing analytics, including campaign performance, attribution, and funnel metrics (preferred)
Experience working with sales enablement or forecasting tools (preferred)

Benefits

Comp & perks

Full-time position with a competitive base salary and bonus structure
Access to benefits, including Healthcare, Dental, and Vision
HSA/FSA matching program
Participation in Big Happy’s stock program
Paid Parental Leave
Half Day Fridays (except Q4)
Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact