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BIG HAPPY

Senior Account Manager

BIG HAPPY

. Lead campaign kick-off calls with media and creative agencies .

Posted 9/25/2026full-timeNew York City • New York • United StatesSenior💰 $95,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead campaign kick-off calls with media and creative agencies
  • Ensure creative production aligns with campaign objectives and brainstorm custom creative, including Sunrises, AR, 3D, and Games
  • Review production timelines and serve as a subject matter expert on Big Happy
  • Gather campaign launch materials, including third-party tracking, site lists, and block lists, and confirm accuracy for timely launch
  • Lead creative production with the Creative team and liaise between clients and internal teams
  • Monitor campaign performance and provide weekly client reporting
  • Optimize campaigns and show improvement week over week against client KPIs
  • Ensure campaign elements are accurately tracking and flag discrepancies with Operations and Tech teams
  • Build and present end-of-campaign reporting with actionable learnings and recommendations to drive client renewals
  • Collaborate with Sales, Strategy, Creative, Tech, and Operations to deliver client work and ensure smooth campaign launch, execution, and completion

Requirements

What you’ll need
  • 4+ years of experience in digital advertising, ideally within an agency, publisher, or ad tech environment
  • Strong understanding of the digital media ecosystem and how brands, agencies, and publishers collaborate
  • Experience managing campaigns across the full lifecycle from kickoff to reporting
  • Comfort working with third-party measurement and verification partners such as IAS, DoubleVerify, Innovid, DCM, Lucid, Nielsen, or Placed
  • Familiarity with programmatic and managed service media environments
  • Excellent organizational skills and strong attention to detail
  • Ability to translate campaign data into clear insights and compelling client narratives
  • Confident communicator who is comfortable leading client conversations and navigating ambiguity
  • A collaborative and solutions-oriented mindset with interest in improving processes as the company grows

Benefits

Comp & perks
  • Access to benefits, including Healthcare, Dental, and Vision
  • FSA/HSA matching program
  • Unlimited PTO — take what you need
  • Big Happy-provided laptop
  • Participation in Big Happy's stock program
  • Paid Parental Leave
  • Half Day Fridays (excluding Q4)
  • Team Happy camaraderie — celebrating wins, learning from challenges, and fostering continuous career growth
  • A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact