Senior Revenue Operations Analyst

BIG HAPPY

. Own day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records .

Posted 9/24/2026full-timeRemote • New York • United StatesSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue operations and data analysis, with a strong focus on CRM management, dashboard creation, and reporting on key performance indicators. Capable of translating complex data into actionable insights and effectively communicating findings to senior leadership.

Highest-signal resume keywords

CRM ManagementData AnalysisDashboard CreationRevenue OperationsAdvanced Excel Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data GovernancePipeline ManagementKPI TrackingAd Hoc AnalysisData Workflow AutomationSales Process ImprovementCompensation ModelingReporting StandardsData AccuracyAnalytical Skills

Soft Skills

Strong Communication SkillsAttention to DetailAbility to Manage Priorities

Tools & Technologies

SalesforceHubSpotBoostrTableauLookerPower BIGoogle SheetsGoogle SlidesExcelCRM Reporting Tools

Industry Keywords

Revenue OperationsSales OperationsBusiness OperationsData IntegrityExecutive Presentations

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records
Build and enforce data governance standards across Sales and Marketing systems
Build and maintain dashboards and reports on key revenue metrics, including pipeline, bookings, churn, win rates, and sales cycle length
Track and report on company-wide KPIs, surfacing trends and flagging risks or opportunities to leadership
Conduct ad hoc analysis to answer strategic business questions from Sales, Marketing, or Finance
Partner with Sales leadership to identify process gaps and recommend improvements
Monitor funnel health, including lead volume, conversion rates, deal velocity, and win rates, and help identify bottlenecks
Provide data and analysis to support quota setting, territory design, and compensation modeling
Act as a liaison between Sales, Marketing, Finance, and leadership to ensure aligned metrics and definitions
Identify opportunities to automate manual reporting processes and improve data workflows
Standardize recurring reporting for weekly, monthly, and quarterly business reviews
Serve as connective tissue between Sales, Marketing, and leadership, owning CRM data integrity and building reporting on company and revenue metrics
Report to the Sr. Manager, Business Operations

Requirements

What you’ll need

3-5 years of experience in revenue operations, sales operations, business operations, or a related analytical role
Hands-on experience managing and maintaining a CRM platform (Boostr, Salesforce, HubSpot, or similar)
Advanced Excel/Google Sheets skills
Comfort building and maintaining dashboards (e.g., in Tableau, Looker, Power BI, or native CRM reporting tools)
Advanced PowerPoint/Google Slides skills for executive-ready presentations
Solid analytical skills with the ability to translate raw data into clear, actionable insights for non-technical stakeholders
Excellent attention to detail, especially around data accuracy and consistency
Strong communication skills and comfort presenting metrics/findings to senior stakeholders
Ability to manage multiple reporting cadences and priorities in a fast-paced environment
Must be currently authorized to work in the United States without requiring employer-sponsored visa sponsorship now or in the future

Benefits

Comp & perks

Full-time position with a competitive base salary and bonus structure
Access to benefits, including Healthcare, Dental, and Vision
HSA/FSA matching program
Participation in Big Happy’s stock program
Paid Parental Leave
Half Day Fridays (except Q4)
Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact
15% semi-annual bonuses