Provider Growth Manager

Big Health

. Own a portfolio of provider accounts after implementation and grow orders year over year .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B sales and account management within medical practices, focusing on full-cycle sales processes, effective communication, and disciplined pipeline management. Proficient in onboarding new accounts and addressing billing inquiries while driving order growth and maintaining accurate records.

Highest-signal resume keywords

B2B Sales ExperienceAccount ManagementFull-Cycle SalesSalesforce ProficiencyClear Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pipeline ManagementProspectingDiscovery CallsDemosClosing SalesOnboardingBilling KnowledgeFee-For-Service UnderstandingCharge CapturePrior Authorization

Soft Skills

Confident CommunicationAdaptabilityFollow-Up DisciplineRelationship BuildingTraining Ability

Tools & Technologies

SalesforceHubSpot

Industry Keywords

Medical PracticesProvider GroupsBehavioral HealthSleep MedicinePrimary CareReferral PartnersChannel Partners

About the role

Key responsibilities & impact

Own a portfolio of provider accounts after implementation and grow orders year over year
Own inbound interest from smaller practices and referral sources; respond, qualify, and book next steps
Run discovery calls and demos with providers and practice managers
Follow up consistently to move practices from initial interest to first order
Route larger practices and health system opportunities to the Sales Director and Territory Manager
Get new practices live using the onboarding playbook, including account setup, ordering steps, patient communication, and activation
Train providers, medical assistants, and staff on ordering and patient activation
Help practices address billing questions, including digital mental health treatment codes and payer coverage; involve Market Access for complex issues
Drive new practices to first orders and repeat orders from multiple providers
Manage smaller and referral-partner practices with check-ins, office hours, webinars, and targeted outreach
Monitor ordering and activation data and act on declining performance
Grow ordering by adding prescribers, expanding to new patient populations, and embedding referrals into practice workflows
Serve as first line for practice questions and route technical, billing, or contract issues internally
Conduct targeted outbound outreach to priority accounts and practice segments
Work referral partner networks to generate new practice opportunities
Support conferences and events through pre-event outreach, booth coverage, and follow-up
Capture learnings to improve sales materials, onboarding, training, and care pathway templates
Maintain accurate Salesforce records for activity, stage, pipeline, and next steps
Test new approaches to reach, convert, and support practices as the referral model scales
Success measured through inbound response time, new practices and first orders, conversion rate, time to first order, repeat orders at 90 days, order growth, qualified meetings, and sourced pipeline

Requirements

What you’ll need

Bachelor's degree or equivalent experience
4+ years of B2B sales or account management experience selling to medical practices or provider groups
Track record of hitting or beating a number, whether new accounts, orders, or revenue
Full-cycle sales experience: prospecting, discovery, demos, closing, and onboarding new accounts
Understanding of how small practices make purchasing decisions
Disciplined pipeline management and follow-up across 50+ practices at different stages
Clear, confident communication on the phone and on video
Comfort with ambiguity and change
Understanding of practice billing and reimbursement, including fee-for-service, HCPCS/CPT, charge capture, or prior authorization (nice to have)
Experience selling a new product or category (nice to have)
Experience working with referral or channel partners (nice to have)
Behavioral health, sleep medicine, or primary care experience (nice to have)
Startup or early-stage commercial team experience (nice to have)
Salesforce and HubSpot experience (nice to have)
Must be eligible to work in the United States, as Big Health participates in E-Verify for all new hires in the United States

Benefits

Comp & perks

Performance-based growth incentive tied to activating new practices and growing orders
Equity
Benefits