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About the role
Key responsibilities & impact- Lead Big Leap’s paid media strategy and execution, reporting to the President
- Oversee innovation, team development, client relationships, and internal process improvements
- Align paid media strategy with Big Leap and client goals in partnership with internal teams
- Lead paid media innovation, guide strategy, review campaigns, and mentor team members
- Grow and retain high-performing client accounts by addressing challenges, sharing insights, and highlighting Big Leap’s value
- Partner with Client Success to drive results and identify account growth opportunities
- Collaborate with sales, product, creative, and fulfillment departments on new channels and client success strategies
- Oversee and refine departmental processes for efficiency, effectiveness, and scalability
- Use data analysis to inform strategy and optimize performance across Meta Ads, TikTok Ads, Google Ads, LinkedIn Ads, and other ecommerce advertising channels using GA4, Looker Studio, and Excel
- Report on product KPIs and goals, especially ROAS, CAC, conversion rates, and paid social and ecommerce performance
- Coordinate delivery of the product to client services and clients
- Develop and help train teams on client strategy, roadmap execution, and large initiative planning
- Drive innovation and best practices in Meta Ads and ecommerce advertising, including creative testing, campaign optimization, and emerging platforms such as TikTok
- Exchange project data and information with internal peers and managers
- Perform client relationship duties and other assigned duties
Requirements
What you’ll need- 5+ years of experience in paid media account management or strategy
- Strong expertise in paid social advertising, including Meta and TikTok, particularly for ecommerce brands
- Experience with search advertising, including Google Ads and Bing Ads
- Experience with LinkedIn, display, and programmatic advertising
- Expertise in Meta Ads campaign strategy, creative testing, audience targeting, and performance optimization
- Understanding of ecommerce metrics such as ROAS, CAC, and conversion rates
- Proficient experience in managing a team
- Minimum 2 years of experience in an agency environment or similar fast-paced setting
- Ability to manage and advance multiple projects simultaneously
- Experience in client-facing and client-relationship duties
- Must be able to read, write, and speak English; some projects may require advanced skills
- Prompt and regular attendance is required
Benefits
Comp & perks- Remote or Hybrid Work Capability
- Flexible PTO
- Flexible Work Hours
- Wellness Reimbursement
- Medical, Dental, Vision, 401K match, and Life Insurance benefits
- Growth opportunities that will heighten your skill sets and enhance your career
- High-ranking company culture and collaborative team dynamics
