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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and repairing complex electro-mechanical scientific instruments, with strong customer-oriented technical support skills. Proficient in managing customer interactions, documentation, and travel logistics while maintaining attention to detail and organizational efficiency.
Highest-signal resume keywords
Fluent Business DutchFluent Business EnglishFluent Business FrenchTechnical Support ExperienceElectro-Mechanical Instrument Repair
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Complex Instrument DiagnosisSample PreparationPersonal Computer RepairLaboratory SkillsGMP Skills
Soft Skills
Customer-Oriented SkillsProblem SolvingOrganizational SkillsTime ManagementProfessional Demeanor
Tools & Technologies
WindowsMicrosoft Products
Industry Keywords
Scientific SectorIndustrial SectorField SupportTechnical DocumentationTravel Management
About the role
Key responsibilities & impact- Service revolutionary protein analysis instrumentation
- Diagnose and independently repair complex electro-mechanical scientific instruments in laboratory environments
- Provide onsite customer-facing and home-based remote support
- Prepare samples for instrument testing as required
- Schedule and manage customer appointments through completion
- Create detailed technical paperwork and support documents when needed
- Submit service reports to clients and monthly expense/travel claims
- Manage personal inventory for repairs and field support
- Collaborate with sales on pre- and post-sales enquiries and tasks
- Support field applications teams remotely and onsite to resolve complex customer situations
- Travel extensively across the field territory and occasionally in Europe
Requirements
What you’ll need- Fluent Business Dutch, English and French
- BA or Masters in an engineering/science field, or 3 years’ experience in hi-tech sector
- Minimum of 3 years’ experience in industrial/scientific sector, preferably in a similar industry
- Personal Computer repair skills
- Strong computer skills, including Windows and Microsoft products
- Ability to travel as necessary; travel is 90%
- Proven customer-oriented skills in technical support and problem solving
- Strong organizational and administration skills
- Excellent attention to detail, time management and process management
- Professional demeanor
- Flexible and willing to travel for work-related purposes as necessary
- Self-directed and creative
- Basic laboratory and GMP skills
Benefits
Comp & perks- Extensive benefits for employees and their families
- Retirement programs
- Employee stock purchase plan
- Mentorship
- Promotional opportunities
- Training and development
- Internship programs
- International and diverse working environment
- Employee resource groups
- Volunteer and charity events
- Employee events
- Equal Opportunity Employer