Associate Director, Launch Excellence – Change Management

Biogen

. Lead commercial enablement readiness for Biogen North America launches within Business Intelligence & Operations .

Posted 9/18/2026full-timeCambridge • Massachusetts • United StatesSenior💰 $159,000 - $219,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial enablement for product launches within the pharma and biotech sectors, with a strong focus on project management, cross-functional collaboration, and effective communication. Proficient in leveraging data and analytics to drive decision-making and operational efficiency.

Highest-signal resume keywords

Commercial EnablementProject ManagementCross-Functional EngagementExecutive CommunicationData Analytics

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Applicant Tracking System Keywords

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Hard Skills

Commercial EnablementProject ManagementData AnalyticsKPI FramingChange ManagementOperational Rhythm BuildingLaunch PlanningField Operations KnowledgeMarketing Operations KnowledgeOmnichannel Strategy

Soft Skills

Executive CommunicationProblem SolvingJudgmentAdaptabilityTeam Collaboration

Certifications & Qualifications

Bachelor’s DegreeMBA Preferred

Industry Keywords

PharmaBiotechLife SciencesCommercial LaunchDecision SciencesChange ManagementCross-Functional GovernanceField OperationsMarketing OperationsOmnichannel

About the role

Key responsibilities & impact

Lead commercial enablement readiness for Biogen North America launches within Business Intelligence & Operations
Translate therapeutic area launch priorities into one BI&O plan with clear owners, milestones, dependencies and resource needs
Surface unanticipated launch requirements and resolve gaps with functional owners
Coordinate field readiness, including training and CRM, and Decision Sciences needs such as targeting, data availability and launch dashboards
Align Marketing Operations and Omnichannel timelines for agency onboarding, promotional review, content delivery and channel activation
Connect Patient Services and Digital Operations dependencies as needed
Run readiness reviews, follow through on commitments and resolve handoff gaps
Escalate risks and resource conflicts with clear recommendations
Keep BI&O milestones aligned with therapeutic area launch plans
Confirm capabilities are ready for use and resolve early post-launch issues
Lead change plans for launches and priority BI&O initiatives
Identify affected teams, clarify new responsibilities and coordinate communications, training and support
Track adoption and address barriers with team leads
Turn launch lessons into practical checklists and playbooks for subsequent launches
Partner with the BI&O Strategy & Operations team, therapeutic area Strategy & Operations leads, and BI&O functional heads and teams
Report to the Head of Strategy & Operations

Requirements

What you’ll need

Bachelor’s degree required
8+ years in pharma, biotech or life sciences consulting
Hands-on commercial enablement for a U.S. product launch
Working knowledge of field operations, Decision Sciences, Marketing Operations and Omnichannel, including how their launch activities depend on one another
Experience leading change through rollout and adoption of new tools, processes or ways of working
Demonstrated ability to build and run tight operating rhythms and drive decisions through forums and follow-through
Excellent executive communication skills, including exceptional writing and synthesis
Strong project management and communication skills
Ability to anticipate issues, challenge assumptions and secure delivery across teams without direct authority
Comfort working with data and analytics at a practical level, including framing KPIs, basic analyses and impact sizing
High ownership mindset, strong judgment and ability to navigate ambiguity with pace and discipline
MBA highly preferred
Top-tier strategy consulting experience with meaningful change/transformation exposure preferred
Experience managing cross-functional engagement and governance preferred
Ability to work in the Cambridge, MA office approximately 3 days per week

Benefits

Comp & perks

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation
Short term and long-term incentives, including cash bonus and equity incentive opportunities