Associate Director, Patient Recruitment and Retention Execution

Biogen

. Lead, coach, and develop a team of Recruitment & Retention Delivery Leads supporting study-level execution .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $194,000 - $266,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient recruitment and retention strategies, with a strong focus on team leadership, project management, and stakeholder engagement in clinical trial environments. Proven ability to optimize processes and drive continuous improvement while managing vendor relationships and performance metrics.

Highest-signal resume keywords

Patient Recruitment And RetentionPeople ManagementVendor OversightProject ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KPI MonitoringBudget AwarenessRisk ManagementIssue ResolutionClinical Trial ExecutionPerformance FeedbackOnboardingTalent DevelopmentResource PlanningOperational Liaison

Soft Skills

CommunicationInfluencing Without AuthorityDecision-MakingTeam LeadershipPresentation Skills

Industry Keywords

CROPharmaBiopharmaRare DiseaseNeurologyGlobal Clinical TrialsClinical DevelopmentStudy-Level ExecutionContinuous ImprovementCross-Functional Collaboration

About the role

Key responsibilities & impact

Lead, coach, and develop a team of Recruitment & Retention Delivery Leads supporting study-level execution
Set team priorities, goals, performance expectations, and operating standards
Manage resource planning, workload allocation, onboarding, performance feedback, and employee development
Build team capability through best practice sharing, talent development, and consistent execution standards
Oversee delivery of patient recruitment, retention, and site engagement tactics across studies and programs
Ensure recruitment and retention strategies are translated into actionable plans, timelines, milestones, and risk mitigation activities
Monitor execution progress, identify delivery risks, optimize outcomes, and provide recommendations to study teams
Serve as the senior operational liaison for recruitment and retention activities, communicating status, insights, risks, and mitigation plans to leadership and cross-functional stakeholders
Influence stakeholders and drive alignment, decision-making, and timely action without direct authority
Drive continuous improvement of processes, tools, governance, reporting, vendor oversight, and functional initiatives
Partner closely with Clinical Development and cross-functional stakeholders to support successful trial delivery

Requirements

What you’ll need

B.A. or B.Sc. in a scientific discipline; advanced degree preferred
8+ years of relevant experience in patient recruitment/retention within either CRO, patient recruitment vendor, or related pharma/biopharma environment
5+ years of people management experience required, including experience coaching, developing, and managing performance of employees or equivalent leadership of a functional delivery team
Strong vendor oversight experience, including KPI monitoring, budget awareness, risk management, issue resolution, and escalation management
Demonstrated experience leading patient recruitment and retention execution across studies, programs, or disease areas, including complex or high-priority clinical trials
Scientifically and clinically astute, with strong project management, communication, stakeholder management, presentation, and business acumen
Demonstrated ability to influence without authority, lead through ambiguity, balance competing priorities, and drive decisions in a matrixed clinical development environment
Rare disease experience preferred
Neurology experience preferred
Global clinical trial experience preferred

Benefits

Comp & perks

Regular employees are eligible to receive short term and long-term incentives, including cash bonus and equity incentive opportunities
Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation
Opportunities for learning, growth, and expanding skills