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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills through effective communication and problem-solving in vendor onboarding and risk assessment processes. Proficient in Microsoft Excel and committed to continuous improvement and collaboration in a dynamic environment.
Highest-signal resume keywords
Bachelor's DegreeProfessional Fluency In EnglishMicrosoft Excel SkillsCustomer CommunicationVendor Onboarding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention To DetailMultitaskingOrganizational SkillsTeam PlayerAccountability
Tools & Technologies
ServiceNowMicrosoft Excel
Certifications & Qualifications
Work PermitResidency In Poland
Industry Keywords
Vendor OnboardingRisk AssessmentContinuous ImprovementCustomer FeedbackProcess Accuracy
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Provide answers and solutions to Aravo users via the ServiceNow ticketing system, emails, Teams chat, and calls
- Monitor vendors' onboarding progress and bank account change requests
- Reach out to Business Owners to decrease the duration of vendor onboarding and data changes
- Receive customer feedback and transfer it to the appropriate area
- Review internal documentation for process accuracy and make corrections or suggestions
- Work on small continuous improvement tasks or projects
- Collaborate with team members to address technical issues and provide customer solutions
- Support global business partners with supplier onboarding and risk assessment processes
Requirements
What you’ll need- Bachelor's degree
- Professional fluency in English
- Comfortable working with customers, including verbal and written communication
- Excellent attention to detail
- Intermediate or above skills in Microsoft Excel
- Eagerness to learn and willingness to challenge the status quo
- Ability to navigate in a multitasking environment
- Communicative, organized, and accountable
- An international and inclusive mindset
- Team-player
- Holder of work permit and residency in Poland
- 32 hours of internship per week
Benefits
Comp & perks- Paid internship program till end of June 2027
- Annual bonus to recognize performance and contributions
- Life insurance
- Pension program contributions
- Mental health resources
- Remote work allowance
- Flexible work arrangements
- Professional development funding
- Training platforms
- Employee referral bonuses
- Opportunities to contribute to impactful projects at Biogen
- Social activities