Outreach and Referral Coordinator

Bird's Eye Medical

. Develop and maintain relationships with community host sites, tribal health programs, county health departments, libraries, senior centers, and other local partners .

Posted 9/19/2026full-timeRemote • Washington • United StatesJunior💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship-building skills with diverse communities and effective communication abilities. Proficient in managing telehealth logistics, outreach activities, and technology troubleshooting in a healthcare setting.

Highest-signal resume keywords

Community Health Worker ExperienceTelehealth AdministrationRelationship-Building SkillsTechnological ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Telehealth SchedulingData TrackingEvent CoordinationTechnology TroubleshootingOutreach Material Management

Soft Skills

Effective CommunicationAttention to DetailSelf-DirectedInterpersonal SkillsResults-Oriented

Tools & Technologies

MS Office 365Scheduling SoftwareTelehealth PlatformsSpreadsheets

Certifications & Qualifications

Valid Driver's LicenseBackground Check

Industry Keywords

Community OutreachHealth NavigationHIPAA ComplianceRural HealthTribal Health Programs

About the role

Key responsibilities & impact

Develop and maintain relationships with community host sites, tribal health programs, county health departments, libraries, senior centers, and other local partners
Coordinate event logistics with host organizations, including site accessibility checks and day-of communication
Manage outreach materials and channels, including flyers, event calendars, social media, local media, and partner newsletters
Identify local healthcare providers and specialty care facilities
Support participants in accessing referrals through warm handoffs, consent, and follow-through
Schedule and confirm participant telehealth appointments
Manage provider availability and telehealth coverage calendars
Administer the telehealth platform, including device setup, readiness and connectivity checks, and real-time technical support
Maintain backup workflows in low-coverage areas
Track outreach activity, event attendance, and referrals from scheduling through completion, including telehealth encounters, in BEM's reporting system
Participate in monthly coordination calls with AASCW and internal team meetings
Travel to mobile clinic sites throughout the four-county region

Requirements

What you’ll need

1–3 years of experience as a Community Health Worker or in a related community outreach, social services, health navigation, telehealth, or healthcare scheduling role
Relationship-building experience with diverse rural, tribal, and underserved communities
Comfortable troubleshooting technology, including tablets, hotspots, and video platforms, in field conditions
Valid driver's license and current auto insurance
Reliable personal vehicle
Able to travel at least 60% of the time across a multi-county rural region
Overnight hotel stays may be required depending on event schedules
Effective communication in meetings, by phone, and in person
Exceptional organization and time management
Attention to detail and accuracy at high volume
Self-directed, flexible, and effective with minimal supervision
Technological proficiency, including MS Office 365, scheduling software, and spreadsheets for data tracking
Positive interpersonal skills with a wide range of individuals
Results-oriented under firm deadlines, working independently and as part of a team
Must pass a background check
Bachelor's degree or higher a plus
Bilingual (Spanish or other) a plus
Familiarity with HIPAA and patient privacy practices a plus

Benefits

Comp & perks

Competitive wages and bi-weekly pay
Paid training — virtual, online, and hands-on
Medical benefits (based on FTE)
Vacation benefits (based on FTE)
Mileage reimbursement at the current IRS rate
Company-paid hotel for any required overnight stay
Per diem for each overnight stay
Travel bonus for each overnight stay