ERP System Administrator

BirdLife International

. Develop Unit 4 knowledge for back-office system functions .

Posted 10/22/2026full-timeCambridge • United KingdomMid-LevelSenior💰 £31,000 - £33,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Unit 4 back-office system functions and supports internal system development projects while effectively managing support tickets and collaborating with technical teams. Proficient in SQL and relational database management, with a structured approach to workflows and processes.

Highest-signal resume keywords

Unit 4 KnowledgeSQL ProficiencyRelational Database Management SystemsSystems Administration CertificationWorkflow Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLScripting LanguagesDatabase ConceptsSystem Recovery ProcessesReportingProcess DeliveryStandard Procedures DevelopmentInternal Support ManagementTroubleshootingInnovative Solutions Implementation

Soft Skills

Great Communication SkillsTeam-Oriented ApproachUser-Focused ApproachStructured Working StyleMethodical Working Style

Tools & Technologies

Unit 4ERP SystemsBusiness Intelligence ToolsData Engineering Tools

Certifications & Qualifications

Systems Administration CertificationData Science Certification

Industry Keywords

Back-Office SystemsInternal System DevelopmentSupport TicketsOutsourced Support LiaisonProcess Management

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Develop Unit 4 knowledge for back-office system functions
Support internal system development projects
Develop working knowledge of key interactions and processes in Unit 4
Act as the point of contact for Unit 4 support and troubleshooting for the BirdLife Global team
Develop materials and provide internal Unit 4 and ERP service-related training resources
Develop and manage standard procedures
Collaborate with the Business Intelligence developer and Data Engineers on reporting and process delivery
Maintain backup routines and define proof of system recovery processes
Deal with internal support tickets efficiently and effectively
Liaise with the outsourced support company on outstanding external tickets and complex queries
Create, implement, and maintain innovative solutions within budgetary and capacity restrictions

Requirements

What you’ll need

Great communication skills
Strong awareness of Relational Database Management Systems
Recognised certification in Systems Administration or Data Science is ideal
Good understanding of workflows and processes
Knowledge of database concepts and relationships
Knowledge of SQL and other scripting languages
Structured and methodical working style
Team-oriented and user-focused approach
Must be able to work in the UK; the role is not eligible for visa sponsorship

Benefits

Comp & perks

Competitive 12% pension benefit
Hybrid working on-site and from home/remote
25 days annual leave in year 1, increasing by 1 day per year to 28 days
Bank holidays excluded from annual leave allowance
Full access to LinkedIn Learning with more than 13,000 on-demand courses
Cycle to work scheme
Employee Assistance Programme
Access to Health Assured online health portal, including webinars, nutritional advice, 4-week programmes, and financial wellbeing resources
Opportunity to work in the David Attenborough Building on the Cambridge conservation campus