Associate Program Manager

Bishop-McCann

. Develop and maintain client relationships by building trust and delivering a high level of customer service .

Posted 9/24/2026full-timeRemote • United StatesJuniorMid-Level💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, program budget development, and operational process adherence. Proficient in utilizing registration and attendee management platforms while delivering exceptional customer service and communication.

Highest-signal resume keywords

Client Relationship ManagementProgram Budget DevelopmentRegistration And Attendee Management PlatformsAttention To DetailEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program Budget DevelopmentOperational Process ManagementVendor Partnership ManagementEvent ProductionTravel Management

Soft Skills

Interpersonal CommunicationCollaborative ApproachStrong Listening SkillsAbility To Thrive Under PressureProblem-Solving

Tools & Technologies

Attendee Management PlatformsEvent Management Software

Industry Keywords

Client ServiceProgram EvaluationCost SavingsOnsite ManagementSite Visits

About the role

Key responsibilities & impact

Develop and maintain client relationships by building trust and delivering a high level of customer service
Oversee and manage all program elements, including site visits, hotel sourcing, room blocks, creative, production, travel, onsite management, vendor partnerships, and staffing
Ensure operational processes and procedures are followed and meet or exceed program deadlines
Craft solutions and recommend attendee experience technology on assigned programs
Provide ongoing, clear direction and communication to clients, team members, and vendor partners
Develop and manage program budgets and meet client budget requirements
Maintain cost savings and avoidance data to maximize program value
Deliver final reconciliations within client timelines
Provide post-program evaluation feedback and thorough trip reports

Requirements

What you’ll need

Ability to build and/or manage a program budget
Client relationship building and management skills
Strong listening, written, verbal, and interpersonal communication skills
Collaborative approach to working with internal teams and vendor partners
Ability to assess feedback and needs and recommend solutions
Mastery of deadlines and ability to thrive in a fast-paced, sometimes stressful environment
Amazing attention to detail
Willingness to travel 35% or more for site visits and onsite program execution
Proven expertise in registration and attendee management platforms
Tech-savvy communicator, project manager, and partner

Benefits

Comp & perks

A collaborative, people-first culture that values teamwork and connection
Opportunity to play a key role in delivering seamless, high-quality programs and events
Fast-paced, dynamic environment with variety across programs and clients
Exposure to cross-functional teams and end-to-end program execution
A growing organization where your contributions make a direct impact
Opportunity to grow your program management expertise and take on increasing responsibility