Attendee Experience Manager

Bishop-McCann

. Build and quality-check registration websites and mobile apps .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the registration process for events, ensuring accuracy in attendee data and delivering exceptional customer service. Proficient in utilizing registration platforms and advanced data management tools to support program execution and collaboration with various teams.

Highest-signal resume keywords

Cvent ProficiencyAdvanced Excel SkillsStrong Organizational SkillsCustomer Service MindsetCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementRegistration Process ManagementProgram Material ProductionQuality CheckingTimelines Management

Soft Skills

Attention to DetailInterpersonal CommunicationProblem-SolvingAdaptabilityProfessionalism

Tools & Technologies

Meeting AppsRegistration PlatformsOperations Support Tools

Industry Keywords

Pharmaceutical EventsFranchise EventsCommercial Event Environments

About the role

Key responsibilities & impact

Build and quality-check registration websites and mobile apps
Manage the full registration process for programs
Partner with Program Leads and clients to strategize registration setup and flow
Act as the central point for attendee data, including rooming lists, cancellations, travel manifests, and reporting
Maintain accurate and up-to-date records across systems
Deliver high-level customer service to attendees throughout registration and onsite experience
Respond to attendee inquiries with professionalism and timeliness
Produce and/or manage program materials, including name badges, communications, surveys, and welcome items
Coordinate printing and shipping with the Operations Support Team
Support Program Leads with timelines, program resumes, expense reimbursements, and cost tracking/savings
Collaborate with creative, travel, production, onsite support, and staffing teams

Requirements

What you’ll need

Proficiency in Cvent, meeting apps, and other registration platforms
Strong organizational skills and attention to detail
Ability to manage multiple priorities and meet tight deadlines
Excellent written, verbal, and interpersonal communication skills
Strong customer service mindset
Critical thinking, problem-solving, and adaptability
Willingness to travel a minimum of 35%
Experience in pharmaceutical, franchise, or commercial event environments (preferred)
Advanced Excel and data management skills (preferred)
Ability to work within U.S. business hours

Benefits

Comp & perks

A collaborative, people-first culture that values teamwork and connection
Opportunity to play a key role in delivering impactful, high-quality events
Fast-paced, dynamic environment with variety across programs and clients
Exposure to cross-functional teams and end-to-end event execution
A growing organization where your contributions make a direct impact