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Program Manager
Bishop-McCann. Develop and maintain strong client relationships built on trust and high-quality service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, program budgeting, and event execution while ensuring effective communication and collaboration across teams. Proven ability to manage multiple priorities and deliver high-quality service in fast-paced environments.
Highest-signal resume keywords
Client Relationship ManagementProgram Budget ManagementEvent Planning and ExecutionAdvanced Excel SkillsStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program BudgetingData ManagementEvent ManagementCost TrackingFinal Billing and Reconciliation
Soft Skills
Interpersonal CommunicationCollaborationAttention to DetailListening SkillsVerbal Communication
Industry Keywords
Pharmaceutical EventsFranchise EventsCommercial Event EnvironmentsOnsite ExecutionVendor Management
About the role
Key responsibilities & impact- Develop and maintain strong client relationships built on trust and high-quality service
- Provide clear, consistent communication and direction to clients, internal teams, and vendor partners
- Lead program timelines and ensure all milestones and deliverables are met
- Oversee budgeting, site selection, registration, travel, production, and onsite execution
- Manage hotel sourcing, room blocks, and vendor partnerships
- Coordinate across creative, travel, production, and onsite support teams
- Develop and manage program budgets aligned with client expectations
- Track cost savings and avoidance throughout the program lifecycle
- Ensure timely and accurate final billing and reconciliations
- Ensure operational processes and procedures are followed
- Manage multiple programs simultaneously while maintaining accuracy and attention to detail
- Provide post-program evaluations, reporting, and insights to clients and internal teams
Requirements
What you’ll need- Strong listening, written, verbal, and interpersonal communication skills
- Collaborative approach to working with internal teams and external partners
- Ability to assess client needs and recommend strategic solutions
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and meet tight deadlines
- Proven client relationship management experience
- Experience building and managing program budgets
- Willingness to travel a minimum of 35%
- Experience in pharmaceutical, franchise, or commercial event environments (preferred)
- Advanced Excel and data management skills (preferred)
- Experience managing large-scale meetings, events, or incentive programs (preferred)
- Ability to work within U.S. business hours
- Fully remote work arrangement with 35% or more travel required
Benefits
Comp & perks- A collaborative, people-first culture that values teamwork and connection
- Opportunity to play a key role in delivering impactful, high-quality events
- Fast-paced, dynamic environment with variety across programs and clients
- Exposure to cross-functional teams and end-to-end event execution
- A growing organization where your contributions make a direct impact