Chief Information and Operations Officer

BizFirst LLC

. Develop and execute technology strategy aligned with the organization's mission, business strategy, growth priorities, contractual commitments, and risk profile .

Posted 9/29/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing technology strategies, managing secure cloud platforms, and leading multidisciplinary teams to meet federal security requirements. Proficient in balancing security, cost, and usability while ensuring reliable operations and compliance with FedRAMP and NIST standards.

Highest-signal resume keywords

FedRAMP Authorization LeadershipCloud Architecture ManagementCybersecurity ExpertiseExecutive Communication SkillsMultidisciplinary Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud Platform DevelopmentData Pipeline EngineeringDisaster Recovery PlanningTechnical Requirement TranslationSecurity Control ImplementationProduction Operations ManagementData GovernanceIncident Response ManagementChange Management StandardsCapacity Planning

Soft Skills

Clear CommunicationLeadershipCollaborationProblem SolvingAdaptability

Tools & Technologies

AWS GovCloudIdentity and Access ManagementAnalytical ToolsAutomation ToolsCollaboration Tools

Certifications & Qualifications

Bachelor's Degree in Computer ScienceFedRAMP CertificationNIST Compliance Knowledge

Industry Keywords

FISMANISTFederal Security RequirementsPublic Sector ExperienceResearch Sector Experience

Tech Stack

Tools & technologies

AWSCloudCyber Security

About the role

Key responsibilities & impact

Develop and execute technology strategy aligned with the organization's mission, business strategy, growth priorities, contractual commitments, and risk profile
Create and maintain a multi-year platform roadmap shaped by partner and customer needs
Set technology budgets, investment priorities, capacity plans, staffing models, and vendor strategies
Evaluate emerging technologies that can strengthen the platform, security, and operations
Own platform architecture, engineering, modernization, and related secure data infrastructure
Lead development of researcher workspaces, data pipelines, analytical tools, automation, and AI-enabled capabilities
Translate government, researcher, and partner needs into technical requirements and development plans
Move new capabilities into secure, reliable, documented, and supportable production
Own end-to-end platform operations and researcher services, including onboarding, access, workspace and data provisioning, technical support, offboarding, service levels, and escalation procedures
Lead progression toward FedRAMP High authorization, including security controls, governance, documentation, resourcing, and cross-functional coordination
Embed FedRAMP continuous monitoring into daily operations
Manage relationships with the government sponsor, assessors, and partners regarding FedRAMP, NIST, FISMA, and contractual requirements
Own reliability, availability, performance, and cloud cost across production environments
Establish standards for release and change management, monitoring, incident response, backup, disaster recovery, and business continuity
Lead secure ingestion, processing, provisioning, and governance of sensitive administrative data
Oversee internal applications, identity and access management, collaboration tools, end-user technology, and service-management practices
Build and lead a technology team of employees, contractors, consultants, and vendors
Support business development and proposals by assessing feasibility, security, capacity, cost, and delivery
Communicate priorities, risks, and tradeoffs to nontechnical audiences
Report to the CEO and advise the Board of Directors and Technology Advisory Board
Lead a nonprofit platform that helps government agencies use administrative data to make better-informed public decisions

Requirements

What you’ll need

Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent experience
At least 12 years of progressively responsible technology experience
Leadership experience in a CIOO, CTO, vice president, senior director, or comparable role
Demonstrated experience leading or playing a significant leadership role in a FedRAMP Moderate or High authorization effort
Knowledge of FISMA, NIST, and federal security requirements
Experience building and operating secure cloud platforms handling sensitive or regulated data
Experience with FedRAMP-authorized or comparable NIST- or FISMA-aligned environments
Strong working knowledge of cloud architecture, cybersecurity, software and product development, data platforms, production operations, and disaster recovery
Experience leading multidisciplinary teams across engineering, cloud operations, cybersecurity, data engineering, product delivery, and internal IT
Clear executive communication skills
Ability to balance security, cost, usability, reliability, and organizational capacity
Willingness to work hands-on in a small, mission-driven organization
Ability to meet applicable U.S. citizenship or permanent residency requirements for federal security and access
Ability to travel approximately 20% of the time
Helpful but not required: technology leadership in or for federal government environments; public-sector or research-sector experience; hands-on work with System Security Plans, control implementation, POA&M remediation, continuous monitoring, government sponsors, or third-party assessors; AWS GovCloud architecture, security, and identity and access management; secure research data environments, data enclaves, or sensitive administrative or longitudinal data platforms
Advanced degree in a technical or related field is helpful but not required

Benefits

Comp & perks

Medical plan options with employer contributions toward premiums
Dental and vision insurance
HSA available with eligible plans
403(b) retirement plan with a 3% employer match
Additional 3% employer retirement contribution that does not require an employee contribution
15 to 25 days of paid time off based on years of full-time professional experience
14 paid holidays
Paid sick, family, and bereavement leave
Short- and long-term disability insurance
Potential eligibility for Public Service Loan Forgiveness
$1,500 annual professional development reimbursement
$100 monthly reimbursement for eligible remote-work expenses
Remote work arrangement
Approximately 20% travel