Virtual Desktop Infrastructure Administrator

BizFirst LLC

. Administer and support virtual desktop and secure remote access services, including environments using Zscaler and ShareFile .

Posted 10/31/2026contractRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering virtual desktop infrastructure and secure remote access services, with a strong focus on implementing multi-factor authentication and maintaining compliance with federal standards. Proficient in analyzing network traffic and managing security vulnerabilities to ensure operational resilience and high availability.

Highest-signal resume keywords

Virtual Desktop Infrastructure AdministrationMicrosoft Multi-Factor AuthenticationNetwork Traffic AnalysisSecurity Agent Installation and AuditingVulnerability Remediation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Virtual Desktop InfrastructureMulti-Factor AuthenticationNetwork Traffic AnalysisSecurity Agent InstallationVulnerability RemediationConfiguration ChangesPerformance Issue DiagnosisHigh-Availability DesignRemote Access ServicesSecurity Compliance

Soft Skills

Problem SolvingCollaborationCommunication

Tools & Technologies

ZscalerShareFileMicrosoft MFASmartcardsCDC Security Policies

Certifications & Qualifications

FIPS 140-2 Level 3 Compliance

Industry Keywords

Remote Access ServicesGovernment Security StandardsSecurity MonitoringArchitecture ModernizationOperational Resilience

About the role

Key responsibilities & impact

Administer and support virtual desktop and secure remote access services, including environments using Zscaler and ShareFile
Implement and enforce multi-factor authentication using Microsoft MFA and smartcards, following FIPS 140-2 Level 3 standards or applicable government requirements
Analyze network traffic and investigate performance issues to help maintain reliable, secure remote connectivity
Support remote access architecture improvements, system upgrades, high-availability design, and operational resilience
Install and maintain required security agents within the CDC remote access environment
Audit systems to confirm that required security agents are installed, operational, and compliant with CDC security policies
Review customer-reported vulnerabilities, prioritize remediation, and apply patches, configuration changes, or other protective measures
Coordinate with CDC IT security teams, report remediation progress, and document security findings and corrective actions
Support reporting, analytics, monitoring, and alerting across Remote Access Services
Participate in planned maintenance and emergency support activities outside normal team coverage hours as needed

Requirements

What you’ll need

5-6 years of relevant experience administering virtual desktop infrastructure or enterprise remote access services
Experience supporting secure remote access technologies and related access-control operations
Hands-on experience with Microsoft multi-factor authentication, smartcard authentication, and applicable federal authentication standards
Ability to analyze network traffic, diagnose performance issues, and support high-availability environments
Experience installing, auditing, and troubleshooting security agents
Experience prioritizing and remediating vulnerabilities through patching, configuration changes, and documented security processes
Availability to support scheduled and emergency after-hours maintenance when needed
Desired: Experience supporting remote access services that use Zscaler and ShareFile
Desired: Experience with security monitoring, reporting, and architecture modernization in a large government or enterprise environment