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Account Manager – Stakeholder Advisory and Engagement
Black Sun Global. Manage delivery of assigned mixed-media projects and take responsibility for all deliverables .
About the role
Key responsibilities & impact- Manage delivery of assigned mixed-media projects and take responsibility for all deliverables
- Develop an intrinsic understanding of clients’ business models and strategies
- Manage each project stage effectively
- Prepare accurate project documentation
- Identify and independently manage account and project problems and provide effective solutions
- Build strong relationships with day-to-day client contacts
- Deliver exemplary client service and exceed client expectations
- Develop commercial awareness of Black Sun’s job costing and fee structures
- Manage project budgets using quality assurance and financial processes
- Develop strategies for auditing and managing client overrun costs when necessary
- Identify new business opportunities from existing clients
- Write client proposals and present concepts and delivery presentations
- Support new business proposals
- Conduct research into best-practice corporate communications
- Develop understanding of clients’ businesses, industries, and corporate communications trends
- Report to the Account Director
- Work closely with Creative and Production, Digital, Research & Strategy, and Finance teams
Requirements
What you’ll need- Minimum 2.5 years agency or client-side experience, ideally within corporate marketing and communications
- Excellent writing, editing, and proofreading skills
- Strong communication and interpersonal skills
- Exceptional attention to detail
- Fully conversant with Microsoft Word, Excel, and PowerPoint
- Ability to manage many urgent and conflicting priorities
- Ability to take initiative and work independently as well as in a team
- Flexibility and team-focused approach
- High-quality service ethic and commitment to customer service excellence
Benefits
Comp & perks- 22 days’ annual leave and bank holidays
- 14 fully paid medical leave and childcare leave, in accordance with MOM’s regulations
- Designated medical service via MinMed
- 24/7 wellbeing support via ComPsych Guidance Resources for employees and immediate family, including confidential emotional, legal, financial, and life support
- Discretionary annual bonus
- Hybrid working, with three days a week in the office
- Fully remote work for up to two two-week periods per year within a 2-hour time difference
- Access to Viva Learning digital learning platform with thousands of videos, articles, and Microsoft 365 courses
- Training and development opportunities
- Extraordinary workplace in a 1920s heritage building with rooftop garden
- Team social activities, festivity luncheons, and company get-togethers