FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering customized consulting for Financial Edge NXT customers, focusing on customer needs assessment, roadmap development, and effective engagement throughout the customer journey. Proficient in managing customer portfolios and driving organizational change while collaborating with cross-functional teams.
Highest-signal resume keywords
Blackbaud Financial Edge ExperienceCustomer Engagement ManagementOrganizational Change FacilitationStakeholder CommunicationPortfolio Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Edge NXTAccounting KnowledgeBusiness Process OptimizationCustomer Success StrategiesConsulting Expertise
Soft Skills
Attention to DetailSelf-Starter MindsetProactive Management
Industry Keywords
Customer JourneySuccess-Services OfferingsCross-Functional CollaborationImplementation Support
About the role
Key responsibilities & impact- Deliver customized prescriptive consulting to a diverse portfolio of Financial Edge NXT customers
- Understand customer needs and craft roadmaps to adopt or expand functionality and achieve desired outcomes
- Engage with customers throughout their engagement, from implementation through renewal
- Support customers with new releases, business-process adjustments, new staff, and software value optimization
- Partner with Sales, CSMs, and other services teams to ensure a cohesive customer journey
- Shape new success-services offerings by sharing insights and expertise
- Collaborate with cross-functional teams to enhance customer experience
- Act as a subject matter expert on sales calls to expand Advisory+
Requirements
What you’ll need- 5+ years of experience using, supporting, or consulting on Blackbaud Financial Edge (FE7 and FENXT)
- Experience in multiple areas of accounting is encouraged
- Comfortable engaging with key stakeholders and end-users
- Experience with driving organizational change and making recommendations to customers
- Keen attention to detail in understanding customer needs
- Ability to successfully manage a portfolio of customers
- Self-starter mindset with proactive management of customer deliverables with limited supervision
Benefits
Comp & perks- Medical, dental, and vision insurance
- Remote-flexible workforce
- Wellness Programs
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Donations for Doers
- Pet insurance, legal and identity protection
- Tuition reimbursement program
