Blackbaud

Manager

• Collaborate with Blackbaud internal teams to develop, execute, optimize, and assess partner enablement programs
• Plan, create, coordinate, monitor, and implement enablement activities to maximize partner engagement
• Translate partner business outcomes into learning curriculums and partner events
• Create training content, guidance documents, templates, FAQs, and other enablement deliverables
• Develop and execute communications plans for webinars, events, newsletters, emails, partner town halls, and partner summits
• Manage partner logistics and coordination for Blackbaud go-to-market initiatives, programs, and events
• Evangelize programs, solutions, and capabilities while articulating their value proposition
• Evaluate, update, and create content for distribution, training, product tours, and consumable deliverables
• Collaborate with subject matter experts to develop and review enablement and training materials
• Coordinate with Partner Enablement and Partner Operations counterparts
• Work with product management, customer success, and marketing teams to increase partner-influenced revenue
• Lead cross-functional calls to report on and drive progress on project deliverables
• Manage program reporting and KPIs and provide regular results
• Evaluate information placement across communication channels to ensure effective knowledge transfer

Partner Enablement Manager

Account Executive

• Identify and penetrate new accounts within an assigned territory
• Navigate large, complex organizations and position Blackbaud's software, services, and training as a high-end enterprise solution
• Collaborate with partners in larger sales engagements to provide a total solution
• Manage sales activities to exceed assigned revenue objectives
• Develop tactical and strategic account penetration plans with measurable time frames
• Collaborate with Client Success Managers to generate additional revenue from existing clients
• Follow up on leads and complete RFPs to establish additional relationships
• Execute plans to position Blackbaud as the solution of choice
• Establish trusted-advisor and executive relationships within client accounts
• Differentiate Blackbaud's solution by positioning professional services
• Coordinate resources such as online demonstrations and proposals to educate clients and advance sales cycles
• Work with professional services to present a total solution
• Build and maintain an accurate pipeline and timely sales forecasts for management
• Identify internal teams and provide direction and leadership in sales engagements
• Develop a deep understanding of customer industry trends

Sales Account Executive, K-12 Enterprise, Social Impact

Financial Planning and Analysis

• Deliver customized prescriptive consulting to a diverse portfolio of Financial Edge NXT customers
• Understand customer needs and craft roadmaps to adopt or expand functionality and achieve desired outcomes
• Engage with customers throughout their engagement, from implementation through renewal
• Support customers with new releases, business-process adjustments, new staff, and software value optimization
• Partner with Sales, CSMs, and other services teams to ensure a cohesive customer journey
• Shape new success-services offerings by sharing insights and expertise
• Collaborate with cross-functional teams to enhance customer experience
• Act as a subject matter expert on sales calls to expand Advisory+

Advisory Consultant, Financial Edge NXT

• Qualify, pursue, and close key sales opportunities
• Establish and maintain key account relationships
• Serve as prospective clients’ main point of contact and coordinate with other departments
• Provide ROI solutions through product and service proposals
• Maintain active deals and update pipeline, daily activity, and forecast data
• Stay current on markets affecting products or services
• Reach and exceed monthly and quarterly quotas

Sales Account Executive, Social Impact

Business Analyst

• Support the Leadership Team of Application Services, focusing on customer operations and customer success
• Ensure adoption, operational effectiveness, and renewals throughout the customer journey
• Collect current policies and procedures, business requirements, and operational efficiency improvements
• Design workflows, documentation, education, and adherence monitoring efforts
• Ensure optimal usage of Salesforce Ecosystems, Gong, and Certinia
• Partner with cross-functional departments to understand business needs and impacts on Gainsight and core customer systems
• Support services-team strategy development and manage customer success process mapping, documentation, and implementation
• Determine contributors to customer health and configure customer health scores
• Prepare preliminary project documentation describing business-change objectives and expected benefits
• Analyze technology solutions and recommend best-practice approaches
• Develop and prioritize user stories aligned with business process changes and technical designs
• Participate in sprint planning, design reviews, and sprint reviews
• Drive system configuration, development, and enhancements with the application team
• Use metrics and system-derived analytics for fact-based decision-making
• Conduct data reviews and audits to identify performance improvement opportunities

Senior Business Systems Analyst, Customer Operations

• Identify and penetrate accounts within an assigned territory
• Consultatively navigate large, complex organizations and position Blackbaud's software, services, and training as a high-end enterprise solution
• Collaborate with partners in larger sales engagements to provide a total solution
• Manage sales activities to exceed assigned revenue objectives
• Provide tactical and strategic account penetration plans with measurable time frames
• Collaborate with Client Success Managers to generate additional revenue from existing clients
• Follow up on leads and complete RFPs to establish additional relationships
• Execute plans to position Blackbaud as the solution of choice
• Build trusted business-advisor and executive relationships within client accounts
• Differentiate Blackbaud's solution by positioning professional services
• Coordinate resources such as online demonstrations and proposals to educate clients and advance sales cycles
• Work with professional services to present a total solution
• Build and maintain an accurate pipeline and timely sales forecasts for management
• Identify internal teams and provide direction and leadership in sales engagements
• Develop a deep understanding of customer industry trends

Sales Enterprise Account Executive, Social Impact

Vice President

• Own and evolve Blackbaud’s global AI-first brand strategy, architecture, positioning, voice, and visual expression
• Drive measurable improvements in awareness, consideration, preference, trust, and category leadership
• Build an integrated corporate communications strategy across external, internal, executive, financial, media, analyst, thought leadership, employee, and crisis communications
• Translate company strategy, customer impact, innovation, and responsible AI leadership into differentiated narratives
• Advise executive and business leaders on reputation, messaging, executive visibility, stakeholder communications, and high-stakes moments
• Lead proactive media relations and issues management
• Direct executive communications and thought leadership, including speeches, presentations, talking points, bylined content, social presence, and strategic visibility opportunities
• Shape internal communications around company priorities, strategy, growth, and change
• Guide brand experience across campaigns, digital channels, conferences, events, sponsorships, and executive forums
• Partner with Product, Marketing, Sales, Customer Success, People and Culture, Investor Relations, Legal, and other teams
• Reimagine AI use for market intelligence, audience insights, decision-making, and investment impact
• Establish measurement across brand health, share of voice, message pull-through, reputation, engagement, channel performance, and program impact
• Anticipate reputational opportunities and risks through intelligence, listening, scenario planning, and crisis preparedness
• Build, mentor, and scale a high-performing global brand and communications team
• Steward the brand and communications budget and agency ecosystem
• Success measured by growth in awareness, consideration, and preference; stronger reputation and category leadership; increased business impact of brand investments; and improved productivity through responsible AI adoption