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Senior Go-To-Market Program Manager
BLACKCLOAK. Help design, launch, and run the new GTM Operations delivery model, including intake, prioritization, planning, and status reporting .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in GTM Operations, program management, and vendor management, with a strong focus on cross-functional collaboration and process improvement. Proven ability to lead change initiatives and effectively communicate with senior leadership.
Highest-signal resume keywords
GTM OperationsProgram ManagementVendor ManagementCross-Functional CollaborationChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementGTM OperationsVendor EvaluationsProject PlanningPerformance TrackingField Marketing SupportSales StrategyMarketing OperationsProcess ImprovementBacklog Prioritization
Soft Skills
Strong Organization SkillsPrioritization SkillsClear CommunicationPresentation SkillsEntrepreneurial Mindset
Tools & Technologies
AsanaMondaySmartsheetCRM ToolsMarketing Tools
Certifications & Qualifications
PMPProsciAgile
Industry Keywords
B2BCybersecuritySaaSABM ProgramsEarly-Stage Company Experience
Tech Stack
Tools & technologiesCyber SecurityPMP
About the role
Key responsibilities & impact- Help design, launch, and run the new GTM Operations delivery model, including intake, prioritization, planning, and status reporting
- Own the GTM Operations work intake process by triaging sales and marketing requests, defining scope and effort, and prioritizing the backlog
- Build and maintain the GTM Operations roadmap, project plans, and timelines
- Run weekly priorities, project reviews, and monthly or quarterly updates to sales and marketing leadership
- Manage cross-functional programs from kickoff to close with owners, milestones, risks, and success measures
- Create and maintain playbooks, templates, and documentation
- Lead vendor evaluations and selection, maintain vendor inventory, track deliverables, and run vendor business reviews
- Plan and lead rollouts of new GTM processes, programs, and tools, including communications, training, launch materials, and adoption tracking
- Gather field feedback and turn it into improvements
- Partner with Field Marketing and Sales on regional programs, events, and executive engagements
- Build repeatable field marketing processes and coordinate account targeting and follow-up plans
- Track field program performance, including attendance, pipeline influenced, and cost per opportunity, and share results with leadership
- Report to the head of GTM Operations
Requirements
What you’ll need- 5+ years of experience in program management, GTM operations, marketing operations, sales strategy, or a related role at a B2B company
- Proven track record of running cross-functional programs involving sales, marketing, and outside partners
- Hands-on vendor management experience, including evaluations, renewals, negotiations, and performance reviews
- Experience leading change, rolling out new processes or programs, and driving adoption with sales or marketing teams
- Strong organization and prioritization skills
- Clear written and verbal communication, including updates and presentations for senior leaders
- Comfort with project management tools such as Asana, Monday, or Smartsheet
- Working knowledge of how CRM and marketing tools support the funnel
- Entrepreneurial mindset and desire to grow with a fast-moving company
- Experience supporting field marketing, events, or ABM programs is a bonus
- Experience in cybersecurity, SaaS, or another B2B technology company is a bonus
- Formal training in program or change management (PMP, Prosci, Agile, or similar) is a bonus
- Experience helping stand up a new team, operating model, or intake process is a bonus
- Early- or mid-stage company experience is a bonus
Benefits
Comp & perks- Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees and 50% employer-paid monthly premiums for dependents
- Health Savings Account with company contribution for eligible medical plans
- Flexible Vacation Plan
- 10 Paid Company Holidays
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match
- Company Equity
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year
- Home office stipend