BLACKCLOAK

Account Manager

• Maintain and grow business relationships with corporate clients
• Ensure clients attain maximum value from BlackCloak
• Renew client relationships annually and identify growth opportunities within established accounts
• Map champions, decision influencers, decision makers, and procurement personnel and processes within assigned accounts
• Serve as a trusted advisor to clients and internal teammates in client success, sales, and marketing
• Manage relationships with key clients across industries
• Create value-add through regular touchpoints
• Craft reports on utilization and value-add stories
• Partner with the Client Success Team to deliver corporate and individual client engagement
• Research and build relationships within existing accounts, including executive stakeholders
• Collaborate with the BlackCloak Executive team to connect clients with senior leadership
• Achieve ARR goals
• Develop strategies to maintain industry-best renewal rates on time
• Meet and exceed upsell targets
• Provide company-wide and account-level reporting and insights
• Prepare and deliver account renewal and revenue expansion forecasts
• Work with account executives to bring in new corporate clients and ensure seamless onboarding and transition
• Provide weekly internal utilization reports
• Report to clients monthly and quarterly, or weekly as required

Client Account Manager

Account Executive

• Develop territory strategy and pipeline
• Act as a trusted advisor to prospects
• Drive bookings and revenue attainment beyond goals
• Develop pipeline through outbound efforts, marketing leads, and inbound inquiries
• Report to the Head of Enterprise Sales
• Contribute to company revenue while considering client satisfaction, profitability, and corporate revenue objectives
• Secure a high volume of net-new prospect meetings through proactive outbound execution
• Build relationships with CISOs, CSOs, CIOs, and information security decision-makers
• Identify, map, and partner with regional cybersecurity resellers to co-sell and accelerate deal velocity
• Maintain weekly and monthly coverage cadence with 2–3 focus partners
• Exceed monthly, quarterly, and annual revenue goals
• Write pipeline creation plans, report progress, and forecast to the Enterprise Sales Management Team

Enterprise Account Executive – North TOLA

• Develop territory strategy and pipeline.
• Build pipeline through outbound efforts, marketing leads, and inbound inquiries.
• Act as a trusted advisor to prospects and thought leader in the community.
• Secure a high volume of net-new prospect meetings through proactive outbound execution.
• Build direct relationships with CISOs, CSOs, and CIOs.
• Identify, map, and partner with regional cybersecurity resellers to co-sell and accelerate deal velocity.
• Own weekly and monthly coverage cadence with 2–3 focus partners.
• Exceed monthly, quarterly, and annual revenue goals.
• Build relationships with information security decision-makers across industries.
• Write pipeline creation plans, report progress, and forecast to the Enterprise Sales Management Team.
• Contribute to company revenue while considering client satisfaction, profitability, and corporate revenue objectives.
• Report to the Head of Enterprise Sales.

Enterprise Account Executive, Southwest

• Drive new business within the largest and most strategic enterprise prospects
• Own the full sales cycle for named major accounts from initial engagement through close
• Build and manage a pipeline of major accounts
• Prioritize target companies where executive and board-level exposure is high
• Run structured outreach and account planning to break into target accounts
• Lead discovery conversations to uncover how prospects handle executive personal risk
• Translate prospect needs into business cases for security, legal, HR, and finance stakeholders
• Deliver tailored presentations and demonstrations of the BlackCloak platform with sales engineering and customer success
• Negotiate contracts and manage enterprise procurement processes
• Maintain accurate forecasting and pipeline hygiene in the CRM
• Partner with marketing and the executive team to sharpen messaging for the Digital Executive Protection category
• Primarily support sales activities in the Eastern US

Account Executive – Major Accounts

• Develop territory strategy and pipeline
• Act as a trusted advisor to prospects
• Generate pipeline through outbound efforts, marketing leads, and inbound inquiries
• Drive bookings and revenue attainment beyond goals
• Secure a high volume of net-new prospect meetings weekly through proactive outbound execution
• Build direct, trusted relationships with CISOs, CSOs, and CIOs
• Identify, map, and partner with regional cybersecurity resellers to co-sell and accelerate deal velocity
• Own weekly and monthly coverage cadence with 2–3 focus partners
• Exceed monthly, quarterly, and annual revenue goals
• Build relationships with information security decision-makers across industries
• Write pipeline creation plans, report progress, and forecast to the Enterprise Sales Management Team
• Report to the Head of Enterprise Sales

Enterprise Account Executive – Northcentral

Client Services Representative

• Develop territory strategy and pipeline
• Build pipeline through outbound efforts, marketing leads, and inbound inquiries
• Act as a trusted advisor to prospects
• Contribute to bookings and revenue attainment exceeding goals
• Exceed monthly, quarterly, and annual revenue goals
• Build relationships with key decision-makers in single family offices and financial institutions
• Conduct high-velocity discovery of cyber and digital concerns addressable by BlackCloak
• Cultivate warm referral engines with trusted advisors of high net worth individuals
• Position BlackCloak products and services in non-technical, value-forward language
• Prioritize deal velocity and triage inbound leads toward high-intent prospects
• Follow up promptly on inbound leads and call notes
• Track touchpoints and manage a high volume of opportunities toward closing 15+ deals per month
• Evaluate the emotional and financial urgency of prospective clients tactfully
• Report to the Head of Private Client Services
• Primarily support sales activities in the Pacific region

Client Account Manager

Enterprise Account Executive – North TOLA

Enterprise Account Executive, Southwest

Account Executive – Major Accounts

Enterprise Account Executive – Northcentral

Account Executive – Private Client Services