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Senior Product Enablement – Adoption Manager
BLACKCLOAK. Develop and manage the post-sale product launch process, from team enablement through member rollout, in partnership with Marketing, Product, and Operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product marketing and customer enablement, with a focus on driving member adoption and engagement through effective launch strategies and cross-functional collaboration. Strong presentation and writing skills complement a data-driven approach to product insights and member feedback.
Highest-signal resume keywords
Product MarketingCustomer EnablementMember EngagementData AnalysisPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Launch ManagementAdoption Strategy DevelopmentMember EducationValue PositioningFeedback Analysis
Soft Skills
Strong Writing SkillsConfidence in PresentingCollaborationCommunication
Industry Keywords
CybersecurityEnterprise ClientsMember RolloutRenewal StrategiesFeature Adoption
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Develop and manage the post-sale product launch process, from team enablement through member rollout, in partnership with Marketing, Product, and Operations
- Craft and execute strategies that move members from first use to regular use
- Expand the channels and methods used to educate members on all features, products, and services available on their current plan or an upgraded plan
- Enable post-sale teams to support and position the value of each product or tool release
- Lead key initiatives that drive value realization for members
- Ensure launches go live on time with teams ready to support and position their value
- Grow adoption and engagement of new and core features
- Drive stronger renewal and expansion through member engagement
- Provide regular product insight from member feedback
Requirements
What you’ll need- 5+ years in product marketing, customer enablement, or a similar role
- A track record of launches that drove real adoption
- Confidence presenting to enterprise-level clients
- Strong writing skills and comfort with data
- Willingness to travel (about once a month)
- Nice to have: experience in cybersecurity and/or with executive clients
Benefits
Comp & perks- 100% remote company within the USA
- Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents
- Health Savings Account with company contribution for eligible medical plans
- Flexible Vacation Plan
- 10 Paid Company Holidays
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match
- Company Equity
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year
- Home office stipend