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Account Manager II
Blackhawk Network. Manage primarily mid-tier retail accounts and communicate directly with partners regularly .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management and project management capabilities, with a focus on implementing omnichannel sales initiatives and managing program operations effectively. Proficient in data analysis and communication, ensuring successful collaboration with clients and cross-functional teams.
Highest-signal resume keywords
Account ManagementProject ManagementData AnalysisClient ServicesRelationship Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Management SkillsLogistics SkillsData AnalysisUnderstanding Technical DetailsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointAI Tools UtilizationOmnichannel Sales Initiatives
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationStrong Organizational SkillsTime ManagementInfluencing Skills
Tools & Technologies
ZoomTeam Meetings
Industry Keywords
Retail AccountsMerchandising CoordinationPromotional ProgramsClient MeetingsCross-Functional Collaboration
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Manage primarily mid-tier retail accounts and communicate directly with partners regularly
- Support the Go-To-Market (Sales) team in implementing omnichannel sales initiatives
- Work with Strategic Relationship Managers on operational activities for executable initiatives
- Manage program operations including product setup and testing, resets, project execution, merchandising coordination, and internal account maintenance
- Collaborate with cross-functional teams to execute initiatives, address partner concerns, and develop solutions
- Pull and analyze data to support client meetings
- Participate in client calls and attend in-person client meetings
- Manage procurement, distribution, and fulfillment of promotional programs for alliance partner stores
- Ensure marketing deliverables are completed
- Learn new product lines and understand solutions offered to partners
- Interact with clients, cross-functional teams, and stakeholders through Zoom/team meetings, potential onsite meetings, and other communications
Requirements
What you’ll need- 2+ years’ experience of account management, project management, client services experience preferred
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Excellent written and verbal communication skills
- Strong organizational skills, including effective time management and ability to manage multiple priorities
- Experience with relationship development and management
- Proven ability to build and maintain trust with clients
- Initiative and sound decision-making skills
- Comfortable managing day-to-day responsibilities with minimal instruction
- Ability to influence effectively across business functions
- Demonstrated presentation skills
- Project management and logistics skills
- Proven ability to implement programs on time, according to specifications, and within budget
- Ability to understand and manage technical details of various programs and explain key elements to partners
- Comfortable working with complex and intangible product concepts
- Bachelor's Degree preferred or equivalent experience
- Curiosity and adaptability in emerging technologies
- Successfully implemented and utilized AI tools to enhance work, improve processes, or deliver measurable results
- Employment contingent upon successful completion of a background check
- Must be located in the United States, excluding Alaska, North Dakota, and South Dakota; California has a separate salary range
- Ability to travel approximately 10% of the time
Benefits
Comp & perks- 401k with employer match
- Medical insurance
- Dental insurance
- Vision insurance
- 12 paid holidays in the year
- Sick pay accrual according to state law
- Parental leave
- Life insurance
- Disability insurance
- Accident and illness insurance
- Health and dependent care flexible spending accounts
- Wellness benefits
- Flexible time off for all full-time employees
- Remote work option within eligible United States locations
- Potential hybrid schedule for employees within 50 miles of a BHN office
- Opportunity to work with and integrate AI tools