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Blackhawk Network

Manager, Global HR Ops – Policy Compliance, U.S. Immigration

Blackhawk Network

. Oversee the Global HR Operations team of seven employees.

Posted 9/21/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $82,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Global HR Operations, compliance management, and HRIS workflows, with a strong focus on developing policies and procedures that align with U.S. employment laws. Proven ability to lead teams, manage projects, and collaborate across regions to ensure consistency and compliance.

Highest-signal resume keywords
Global HR Operations ManagementHRIS ExperienceFederal, State, and Local Employment Laws KnowledgeProject Management SkillsLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HR Policy DevelopmentCompliance ManagementProcess DevelopmentData GovernanceAnalytical SkillsCritical ThinkingOnboarding and Offboarding ComplianceImmigration Program DesignAI-Driven Tools ExperienceHR Operations Experience
Soft Skills
Strong Written CommunicationStrong Oral CommunicationAttention to DetailOrganizational SkillsCollaboration Skills
Tools & Technologies
HRISSAPICIMSHR Technology
Industry Keywords
Global ComplianceTalent ManagementInternal ControlsEmployment LawsBackground Check

About the role

Key responsibilities & impact
  • Oversee the Global HR Operations team of seven employees.
  • Identify global compliance gaps and develop roadmaps to close them.
  • Manage existing and develop new global company policies.
  • Partner with regional HR Business Partners to maintain regional policies and procedures.
  • Partner with Legal on special projects and compliance-related topics.
  • Own HR internal controls and coordinate with internal and external auditors.
  • Serve as subject matter expert for global HRIS employee lifecycle workflows.
  • Train HR Business Partners and users on processes, procedures, and new functionality.
  • Ensure compliance of HR practices, policies, processes, and procedures.
  • Manage onboarding and offboarding compliance for U.S. employees, including unemployment claim responses.
  • Partner with HR Technology on system configuration, process reengineering, and data governance.
  • Develop and monitor a global data audit strategy.
  • Manage escalations with HR Technology Partners regarding system and data issues.
  • Support Talent Management special projects and initiatives.
  • Collaborate with regional teams to ensure global process consistency.
  • Manage the U.S. Immigration caseload.
  • Design the immigration program and consult with managers on immigration laws and best practices.
  • Partner with Managers and Finance on program funding.
  • Serve as program owner and primary contact with the immigration law firm.

Requirements

What you’ll need
  • Bachelor’s in Human Resources, Organizational Development, or Business-related degree required.
  • Minimum of 4-5 years of experience managing a Human Resources team and/or progressive experience as HR Generalist/Business Partner managing a client group with HR operations experience.
  • HRIS experience required.
  • Knowledge of Federal, State and local employment laws and regulations.
  • Experience developing processes, procedures, and policies to reinforce U.S. employment laws.
  • Experience with AI-driven tools to enhance work, improve processes, or deliver measurable results.
  • SAP or iCIMS experience is a plus.
  • Advanced analytical and critical thinking skills.
  • Strong written and oral communication skills with attention to detail and accuracy.
  • Strong leadership, project management, and organizational skills.
  • Ability to manage multiple projects and meet critical deadlines.
  • Ability to collaborate with teams in different regions.
  • Employment is contingent upon successful completion of a background check.

Benefits

Comp & perks
  • 401k with employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 12 paid holidays throughout the year
  • 1 hour of sick pay accrual for every 30 hours worked
  • Parental leave
  • Life insurance
  • Disability insurance
  • Accident and illness insurance
  • Health and dependent care flexible spending accounts
  • Wellness benefits
  • Flexible time off for all full-time employees