Administrative Coordinator

Blackline Safety

. Place, coordinate, and track shipping requests for evaluation equipment, ensuring devices are delivered and returned according to established timelines .

Posted 10/9/2026full-timeRemote • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative skills, with a focus on customer service and logistics coordination. Proficient in managing multiple priorities and collaborating effectively across cross-functional teams to ensure seamless customer evaluations.

Highest-signal resume keywords

Customer Service ExperienceLogistics CoordinationAdministrative SkillsCRM Systems ProficiencyMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics CoordinationEquipment TrackingDocumentation SkillsCustomer Management PlatformsInventory Management

Soft Skills

Organizational SkillsAttention to DetailVerbal CommunicationWritten CommunicationProblem-Solving Skills

Tools & Technologies

CRM SystemsAsset Management ToolsMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft Teams

Industry Keywords

Connected DevicesHardware EvaluationsSaaS PlatformsTelecommunicationsIndustrial TechnologyIoT Solutions

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Place, coordinate, and track shipping requests for evaluation equipment, ensuring devices are delivered and returned according to established timelines
Create and maintain customer organizations within internal systems, ensuring customer and organizational information is accurate and up to date
Support the setup of customer organizations with SOC and ensure all required administrative and technical steps are completed accurately
Provide administrative and operational support to Sales and other technical teams throughout customer evaluations
Prepare evaluation wrap-up reports covering key activities, outcomes, customer requirements, equipment status, and next steps
Provide clear handover documentation for CIC
Remove devices from customer organizations and transfer them to the appropriate holding organization for deactivation
Monitor evaluation equipment, maintain accurate tracking records, and ensure all equipment is returned and accounted for
Assist Sales with administrative and operational aspects of customer evaluations
Coordinate with Sales, SOC, CIC, and other internal teams to ensure a seamless customer experience

Requirements

What you’ll need

Minimum 1 year of customer service experience in a retail or similar customer-facing environment
Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment
Experience coordinating logistics, shipping, inventory, or equipment tracking processes
Ability to learn and navigate technical systems, databases, and customer management platforms
Strong administrative and documentation skills, including maintaining accurate records and preparing customer-facing reports
Excellent verbal and written communication skills with the ability to collaborate effectively across cross-functional teams
Proven ability to coordinate with internal stakeholders, including Sales, Customer Success, Technical Support, Operations, and other business units
Customer-focused mindset with strong problem-solving and follow-up skills
Ability to work independently while managing multiple customer evaluations and competing deadlines
Experience with CRM systems, asset management tools, or customer management platforms is considered an asset
Familiarity with connected devices, hardware evaluations, SaaS platforms, telecommunications, industrial technology, or IoT solutions is preferred
Proficient in Microsoft Office applications, particularly Excel, Word, Outlook, and Teams

Benefits

Comp & perks

Competitive base salary and annual compensation review
Comprehensive health and dental benefits
Mental health and wellness support
Flexible work arrangements and hybrid work model for eligible positions
Paid vacation, personal and sick days
Professional development opportunities
Education funding
A collaborative, inclusive, and mission-driven culture
Exclusive access to perks and discounts
A flexible ‘Dress for Your Day’ environment