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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and customer support, with a strong ability to manage product evaluations and deliver training on solutions. Proficient in CRM software and capable of effectively communicating technical concepts to diverse audiences.
Highest-signal resume keywords
Technical Sales ExperienceB2B Sales ExpertiseCRM Software ProficiencyTraining Delivery SkillsProject Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SalesProduct DemonstrationsCustomer SupportProject ManagementTechnical Communication
Soft Skills
Clear CommunicationCustomer Needs AssessmentProactive Problem Solving
Tools & Technologies
CRM SoftwareIERP SystemsMicrosoft Office 365Web ApplicationsGPS TechnologyGSM Technology
Industry Keywords
International BusinessB2B SalesCustomer EvaluationsField-TestingSales Opportunities
About the role
Key responsibilities & impact- Assist and drive sales efforts
- Support end-to-end customer evaluations and distributors
- Serve as the first point of contact for higher-level customer technical enquiries
- Work with Regional Sales Managers to close sales opportunities with customers
- Structure and prepare scopes of work for field-testing Blackline solutions and provide results
- Configure web-based account settings based on customer requirements
- Train potential customers and distributors on Blackline products and web portal solutions
- Assist with customer deployments
- Manage product and service evaluations during the customer buying cycle
- Prepare customer reports summarizing product and service performance
- Schedule feedback sessions, listen to customer needs, and adjust solutions as required
- Manage sales demo inventory
Requirements
What you’ll need- Minimum 2 years in technical sales, pre-sales engineering, or customer support roles
- Proven experience in international B2B sales, product demos, training delivery, and CRM/iERP systems
- Post-secondary education in Business or a related technical discipline
- Previous project management experience
- Advanced verbal and written business communication skills that are clear, concise and professional
- Experience of international business and supporting customers outside the UK preferred
- Technical capacity to understand and discuss technical issues and approach them proactively
- Comfortable with technology including GPS, GSM and web applications
- Proven ability to learn new technologies and processes quickly and apply the knowledge gained to support customers effectively
- Proficiency in CRM software (e.g., HubSpot), iERP systems, and Microsoft Office 365
Benefits
Comp & perks- Competitive base salary and annual compensation review
- Comprehensive health and dental benefits*
- Mental health and wellness support
- Flexible work arrangements and hybrid work model for eligible positions
- Paid vacation, personal and sick days*
- Professional development opportunities
- Education funding
- A collaborative, inclusive, and mission-driven culture
- Exclusive access to perks and discounts
- Flexible ‘Dress for Your Day’ environment