Channel Sales Support Agent

Block

. Act as the main point of contact for UK and Europe sales teams, responding to inquiries within agreed SLA timeframes .

Posted 11/9/2026full-timeRemote • United KingdomJunior💰 €32,400 - €48,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales support and channel management, with a strong focus on relationship building and problem-solving. Proficient in CRM systems and sales processes, ensuring effective communication and support for independent contractors and sales teams.

Highest-signal resume keywords

Sales Support ExperienceCRM Systems ProficiencyB2B Sales Process FamiliarityTechnical Support SkillsSales Reporting Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SupportChannel ManagementTechnical SupportSales ReportingSales Cycle Management

Soft Skills

Relationship BuildingProblem SolvingCommunication

Tools & Technologies

SalesforceHubSpotGoogle WorkspaceAI Tools

Industry Keywords

Independent ContractorsSales DocumentationSales CollateralCommission CalculationsSales Inefficiencies

About the role

Key responsibilities & impact

Act as the main point of contact for UK and Europe sales teams, responding to inquiries within agreed SLA timeframes
Build and maintain relationships with independent contractor sales teams
Provide product knowledge, pricing information, sales collateral, and technical guidance
Work with internal teams to resolve sales inefficiencies and remove blockers
Identify recurring problems and partner with management on lasting solutions
Provide phone and face-to-face support when needed
Maintain and update sales documentation, playbooks, and resource libraries
Process commission calculations for UK and Europe sales teams with finance
Keep systems and information current
Support independent contractors selling and onboarding Square products to local sellers across the UK and Europe

Requirements

What you’ll need

1–2 years in sales support, channel management, technical support/implementation, or customer service
Experience with CRM systems (Salesforce, HubSpot, or similar)
Proficiency in Google Workspace and AI tools
Familiarity with B2B sales processes and sales cycle management
Basic understanding of sales reporting and analytics
Preferred: Experience working with self-employed contractors, distributors, sellers, or channel partners
Full-time availability Monday–Friday, 9:00 AM–5:30 PM, with flexibility as required

Benefits

Comp & perks

Remote work, office optional
Flexible working hours may be required
Computer, headset, and necessary software provided
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning benefits
Occasional attendance at sales meetings, training sessions, and contractor events