FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in information governance, content operations, and knowledge management, with a strong focus on designing automated workflows and managing cross-functional initiatives. Proficient in utilizing AI-powered tools and analytics to enhance content governance and operational efficiency.
Highest-signal resume keywords
Information GovernanceAutomated Workflow DesignContent Operations ManagementKnowledge Management PlatformsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content GovernanceWorkflow AutomationData AnalysisVersion ControlMetadata ManagementContent AuditingOperational Metrics TrackingAI-Powered ToolsKnowledge RetrievalProcess Improvement
Soft Skills
Analytical SkillsProblem-Solving SkillsOrganizational SkillsAttention to DetailCommunication Skills
Tools & Technologies
FlockjayHighspotSeismicLow-Code SolutionsAI-Powered Platforms
Industry Keywords
Sales EnablementContent ManagementCross-Functional CollaborationEmail Template GovernanceInformation Lifecycle Management
About the role
Key responsibilities & impact- Own the global information governance roadmap, including review schedules, maintenance priorities, and scalable processes
- Design and implement automated workflows for content reviews, approval routing, version control, expiration tracking, and archiving
- Build AI-powered processes to identify outdated, duplicated, or inconsistent information
- Develop automated review and notification systems for content validation, approval, and replacement
- Oversee governance of sales email content, including outreach templates, nurture sequences, competitive emails, and account management communications
- Coordinate cross-functional information reviews with Product Marketing, Product, Competitive Intelligence, Partnerships, Legal, and other teams
- Establish content ownership and accountability
- Manage governance workflows, timelines, dependencies, review status, approvals, and outstanding updates
- Conduct regular content audits across sales knowledge platforms and email content libraries
- Maintain governance standards across Flockjay, email template repositories, and other knowledge channels
- Partner with Enablement Information Design on information architecture, content organization, and knowledge management standards
- Support governance of competitive and partner integration information
- Develop automated reporting and dashboards for content freshness, review completion, compliance, risks, and gaps
- Identify opportunities to integrate AI and automation into knowledge management systems
- Partner with the Global Narrative & AI Lead to develop and test automated content management and AI-powered knowledge retrieval tools
- Continuously improve governance processes using data, feedback, and emerging technologies
Requirements
What you’ll need- 6+ years of experience in content operations, knowledge management, information governance, sales enablement, program management, or a related field
- Experience designing and managing automated workflows for content operations, knowledge management, or business processes
- Hands-on experience with workflow automation tools, AI-powered platforms, or low-code/no-code solutions
- Strong understanding of content governance, including review schedules, approval workflows, version control, metadata, and information lifecycle management
- Experience managing knowledge platforms such as Flockjay, Highspot, Seismic, or similar tools
- Familiarity with sales email templates, outreach sequences, and systems used to organize and distribute sales communications
- Strong project and program management skills, with experience independently managing complex, cross-functional initiatives
- Experience building dashboards, tracking operational metrics, and using data to identify inefficiencies and improve processes
- Strong analytical and problem-solving skills
- Experience partnering with Product Marketing, Product, Competitive Intelligence, Partnerships, Legal, and other subject-matter experts
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- A systems mindset and proactive approach to automation and process improvement
- Familiarity with AI-powered search, knowledge retrieval, and content management technologies
- Experience supporting global teams or managing content across multiple markets, products, or business segments
Benefits
Comp & perks- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
