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Block

Staff Software Engineer, Go-to-Market Systems, AI

Block

. Own the technical strategy, architecture, and long-term evolution of the go-to-market technology stack.

Posted 11/5/2026full-timeRemote • New York • United StatesLead💰 $263,600 - $395,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical strategy and architecture for AI systems, with a strong focus on building and operating production-grade solutions that enhance decision-making and reduce manual processes. Proven ability to lead cross-functional teams, mentor engineers, and drive the successful implementation of complex, business-critical systems.

Highest-signal resume keywords
Technical Strategy OwnershipAI Systems Design and OperationProduction Software DevelopmentCross-Functional Team LeadershipComplex Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Large Language ModelsAI AgentsWorkflow OrchestrationSystem DesignSoftware EngineeringData Layer IntegrationObservabilitySecurityReliabilityHuman Oversight
Soft Skills
MentorshipInfluenceJudgmentCommunicationCollaboration
Tools & Technologies
CRM SystemsData ServicesThird-Party ToolsPrototyping ToolsDeployment Tools
Industry Keywords
Go-To-Market SystemsSales ProcessesTechnical DirectionBusiness-Critical SystemsEvaluation Methods

About the role

Key responsibilities & impact
  • Own the technical strategy, architecture, and long-term evolution of the go-to-market technology stack.
  • Design, build, and operate production-grade AI agents and automated workflows that reduce manual sales work and improve decision-making.
  • Lead technical execution by setting direction, breaking down complex problems, reviewing designs, and helping engineers deliver high-quality solutions.
  • Remain hands-on throughout prototyping, architecture, implementation, testing, deployment, and production operations.
  • Partner with Sales, Sales Strategy & Operations, Product, Data, and Engineering leaders to translate business problems into scalable technical solutions.
  • Establish patterns, evaluation methods, and guardrails for reliable, observable, secure, and safe AI systems.
  • Define success measures and use data, evaluations, and user feedback to improve capability accuracy, adoption, and business impact.
  • Make build-versus-buy decisions and guide integrations across internal platforms, CRM systems, data services, and third-party tools.
  • Build alignment with senior partners, communicate technical tradeoffs, mentor engineers, and raise engineering standards through design reviews.

Requirements

What you’ll need
  • A minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.
  • Experience setting technical direction and delivering complex, business-critical systems across multiple teams or functional areas.
  • Experience designing, building, and operating production software that uses large language models, AI agents, tool calling, retrieval, workflow orchestration, or related technologies.
  • Track record of moving AI capabilities from prototype to production, including evaluation, observability, security, reliability, and human oversight.
  • AI-native approach to engineering, using AI tools throughout development while applying sound judgment about when to use models, deterministic software, or human review.
  • Strong software engineering and system-design skills across application, service, integration, and data layers.
  • Experience leading technical execution through influence, mentorship, architecture, and direct contribution, without relying on formal reporting authority.
  • Judgment to navigate ambiguous problems, evaluate technical and business tradeoffs, and influence senior engineering and business partners.
  • Familiarity with sales processes or go-to-market systems is helpful but not required.

Benefits

Comp & perks
  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning