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Finance Operations Transformation Manager
Bloomreach. Analyze current-state finance processes, operations, workflows, and governance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing finance processes and implementing operational frameworks to enhance efficiency and compliance. Proficient in managing usage-based billing concepts and leading change initiatives within finance functions.
Highest-signal resume keywords
Finance Process AnalysisUsage-Based Billing ManagementOperational Framework DevelopmentChange Management LeadershipData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cost and Margin AnalysisProcess ImprovementAutomation ImplementationFinancial Software ProficiencyAnalytics Solutions Development
Soft Skills
Analytical Problem-SolvingInfluencing Without AuthorityAdaptability to ChangeCollaboration Across DepartmentsCommitment to Continuous Learning
Tools & Technologies
ERP SystemsFinancial Software
Industry Keywords
SaaS BusinessSubscription BusinessContractual TermsBilling LogicOperational Efficiency
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Analyze current-state finance processes, operations, workflows, and governance
- Develop future-state process designs and business requirements
- Project manage implementation of workflow, automation, analytics, and AI solutions
- Lead stakeholder discussions and change management activities
- Set up, own, and operate manual processes as needed, then transition them to the appropriate team after implementation
- Build the operating cadence with the business during process transformation
- Lead operations for resolving platform overages, including fee waivers, invoicing fees, upsells, and customer-use remediation
- Understand contractual terms and usage data, assess overage causes, perform cost and margin analysis, and reach commercial resolutions
- Partner with Sales on overages, maintain overviews, follow up on conversations, and provide analysis, guidance, and negotiation support
- Identify overage patterns and follow-up triggers for upsell or cost-saving opportunities
- Develop policies and decision-making frameworks to scale operations to $500M+
- Lead finance operations improvements to enhance efficiency, accuracy, and compliance
- Develop and implement company-wide cost-saving initiatives through process improvement, automation, and optimization
- Document processes and operations through descriptions, guidelines, and procedures
- Collaborate cross-departmentally with Engineering, Product, Sales, and other stakeholders
- Prepare Finance operations for packaging changes and assess impacts on billing and overage logic
- Partner with Product and Engineering to ensure packaging models are supported by Finance systems and reporting from day one
Requirements
What you’ll need- Minimal 5-year relevant working experience
- Ability to translate broad objectives into pragmatic actions with clear follow-up and tangible results
- Ability to navigate an ever-changing environment and build structure for misaligned processes or data
- Proven experience managing usage-based billing concepts such as overages and maintenance fees, ideally in a SaaS or subscription business
- Strong understanding of contractual terms and ability to translate usage data into clear waiver or upsell recommendations
- Experience building or scaling operational frameworks and metrics from the ground up
- Ability to navigate and mitigate resistance to change
- Skill in managing and leading change initiatives within the finance function
- Commitment to staying informed and driving improvement
- Commitment to continuous learning and driving improvement within Finance and the broader organization
- Deep understanding of how packaging, monetization, and usage policies tie into overall business goals
- Familiarity with financial software, ERP systems, and other relevant tools
- Strong analytical and problem-solving skills for assessing complex financial data, identifying trends, and making data-driven recommendations
- Ability to deal with resistance, remain persistent, and influence without authority
Benefits
Comp & perks- A great deal of freedom and trust; no clocking in and out, corporate rules, or long approval processes
- Flexible working hours
- Virtual-first work model with Bloomreach Hubs across three continents
- Company events
- 5 paid days off to volunteer
- People Development Program with personal development workshops
- Communication coach support
- Leader Development Program with feedback, coaching, and follow-up check-ins
- $1,500 annual professional education budget for books, courses, certifications, and other education products
- Employee Assistance Program with counselors
- Calm sleep and meditation app subscription
- One additional DisConnect day off each quarter
- Sports, yoga, and meditation opportunities
- Extended parental leave up to 26 calendar weeks for Primary Caregivers
- Restricted Stock Units or Stock Options, depending on role, seniority, and location
- Company performance bonus
- Employee referral bonus of up to $3,000
- Work anniversary rewards and celebrations