Bloomreach

Account Manager

• Drive growth and long-term value across a portfolio of strategic accounts in the Americas market
• Own relationships with key accounts
• Develop and expand business through C-level relationships across brands
• Ensure renegotiation of contracts at renewal
• Identify, work, and close upsell and cross-sell opportunities
• Drive revenue growth through successful renewals, upsells, and cross-sells
• Use digital technology experience to understand and discuss complex products and optimize product performance
• Analyze key account metrics, develop customer relationships with IT and Marketing stakeholders, understand customer goals, and identify growth opportunities
• Drive customer success, incremental sales, and renewals by partnering with Technical Services, Business Services, and Support
• Collaborate with partners, ISVs such as Shopify, Customer Success, Solutions Consultants, SDRs, and other internal teams to translate customer value into opportunities
• Work in a team-selling environment to maximize account penetration and coverage
• Forecast monthly and quarterly performance within a 10% margin of error from actual bookings
• Negotiate deals and contracts, especially C-level and enterprise-level negotiations
• Meet Expansion ARR and Renewals quotas

Explore Senior Account Manager at Bloomreach. Review requirements and application details.

Senior Account Manager

Security Analyst

• Support periodic audits of company procedures and processes and help prepare compliance reports
• Investigate compliance issues, document findings, and support implementation of appropriate actions
• Complete security and compliance sections of RFPs and customer questionnaires to support sales
• Ensure policies, standards, and related documentation are reviewed and kept up to date
• Lead the security training program
• Maintain process mapping and the responsibilities structure chart
• Support updates to compliance policies and related documentation
• Research relevant regulations, standards, and industry developments
• Communicate regulations and compliance requirements to internal and external stakeholders
• Assist with management reviews and supporting materials
• Communicate with clients across EMEA and the US

Explore Security & Compliance Analyst at Bloomreach. Review requirements and application details.

Security & Compliance Analyst

Revenue Operations

• Support data analysis across multiple systems to inform decision-making for Sales teams
• Assist Revenue Operations leaders in partnering with EMEA Sales stakeholders to track performance against key targets
• Build, maintain, and improve dashboards and reports for timely and accurate visibility into business metrics
• Deliver recurring reporting and insights to Sales, Marketing, Customer Success, and Finance stakeholders
• Support Revenue Operations initiatives and projects, ensuring high-quality and timely delivery
• Identify data inconsistencies or process gaps and suggest improvements
• Contribute to ad hoc analysis and special projects

Explore Revenue Operations Analyst at Bloomreach. Review requirements and application details.

Revenue Operations Analyst

QA Engineer

• Own quality for systems moving high volumes of customer data in real time across integrations
• Design and own black-box, API-level, integration, and end-to-end test automation for Data Pipeline services, especially imports
• Build and maintain automated test suites in GitLab CI/CD that gate deployments and catch regressions
• Read Go/Python pipeline code to find gaps and design meaningful test cases
• Drive test strategy in grooming and design reviews, including test types, acceptance criteria, edge cases, and failure modes
• Pair with the current Data Pipeline QA to spread automation and code-adjacent testing practices
• Use telemetry and reproduction to turn production incidents into automated regression tests
• Understand tracking, imports, exports, and end-to-end data flows
• Support quality improvements across the Data Pipeline core
• Collaborate with developers on shared quality ownership
• Deliver automated integration or end-to-end suites for imports flows and wire them into CI
• Own the quality posture of the imports domain and improve pipeline coverage, CI feedback speed, and release confidence

Explore Quality Assurance Engineer II at Bloomreach. Review requirements and application details.

Quality Assurance Engineer II

• Own quality for high-volume, real-time customer data systems across integrations
• Design and own black-box, API-level, integration, and end-to-end test automation for Data Pipeline services, primarily imports
• Build and maintain automated test suites in GitLab CI/CD that gate deployments and catch regressions
• Read Go/Python pipeline code to identify gaps and design meaningful test cases
• Drive test strategy in grooming and design reviews, including test types, acceptance criteria, edge cases, and failure modes
• Pair with the current Data Pipeline QA to spread automation and code-adjacent testing practices
• Use telemetry and reproduction to turn production incidents into automated regression tests
• Understand and test tracking, imports, exports, and multiple storage flows end-to-end
• Improve quality coverage, CI feedback speed, and release confidence across the Data Pipeline core

Solutions Engineer

• Serve as a senior trusted advisor in the sales team, leading strategic and complex sales cycles
• Partner with sales leadership and executive buyers to drive customer value
• Bring use cases to life through technical deliverables, business cases, and pre-sales consultancy
• Act as a full-platform expert across Marketing and Search & Merchandising
• Lead tailored product demonstrations and C-suite presentations focused on AI-powered cross-channel marketing experiences
• Partner with Account Executives and sales leadership on strategic account plans
• Lead expert-level discovery, including CX mapping and gap-analysis workshops
• Build business cases quantifying revenue and operational impact
• Partner on non-standard pricing and integration-related deal structures
• Design cross-product solutions for complex use cases and articulate competitive positioning
• Design and own custom paid POCs or support client implementations
• Apply integration and implementation expertise comparable to a Senior Solutions Architect
• Use hands-on prototyping and AI tooling, including agentic workflows
• Define methods and processes for new assignments
• Coordinate and mentor Solutions Consultants on discovery, demos, and best practices
• Represent Bloomreach at trade shows and industry events as a speaker or panelist
• Create external-facing thought-leadership assets with Marketing
• Liaise with the Partner team and bring technical partners into broader opportunities
• Research and advocate for best practices across Loomi AI and cross-channel marketing
• Provide field insight to Product and Marketing

Explore Principal Solutions Consultant at Bloomreach. Review requirements and application details.

Principal Solutions Consultant

Consultant

• Become an expert in Bloomreach products and craft joint roadmap plans with key customers
• Partner with Product to understand the evolving product roadmap, influence prioritization through customer evidence, and develop adoption strategies
• Develop repeatable value measurement and reporting approaches to demonstrate ROI, support retention, and uncover expansion opportunities
• Understand deep technical product nuances while communicating with executives and developing high-level strategies
• Develop a culture of continuous testing within the book of business
• Deliver high-impact value reporting to customers
• Drive feature adoption and communicate the value of each new release
• Prepare, facilitate, and own data for QBRs and EBRs
• Act as a business owner for the book of business, focusing on gross retention and commercial risks
• Lead executive-level strategic discussions covering business priorities, investment decisions, and long-term growth
• Work as a trusted executive-level advisor alongside an Account Manager and Forward Deployed Engineer in a dedicated account pod

Explore Principal Strategic Customer Consultant at Bloomreach. Review requirements and application details.

Principal Strategic Customer Consultant

Product Manager

• Own the Web Personalization area of Bloomreach Engagement
• Define and execute the product vision, strategy, and roadmap for Web Personalization
• Balance customer-impacting improvements, strategic differentiators, and technical investments
• Translate strategy into problem statements, outcomes, and success metrics
• Conduct structured discovery with customers, prospects, and internal teams
• Analyze qualitative and quantitative insights to prioritize problems and validate opportunities
• Work with engineering, design, and data to deliver high-quality features
• Write PRDs/specifications and success criteria
• Address usability risks through UX and research collaboration
• Manage trade-offs and scope while preserving customer value
• Drive delivery from design through implementation, rollout, measurement, and iteration
• Integrate Web Personalization with scenarios, CDP capabilities, email, SMS, mobile, and ads
• Partner with other Engagement PMs to create a unified omnichannel experience
• Collaborate with Product Marketing, Docs, Academy, and Customer Success on positioning, launch materials, enablement, playbooks, pricing, and packaging
• Monitor adoption, usage, and funnel metrics and run experiments to improve activation and engagement
• Act as the single-threaded owner, communicating priorities, trade-offs, and timelines
• Represent Web Personalization in roadmap reviews, QPRs, and field-facing sessions
• Coordinate with Engineering, Design, Customer Success, Solutions, Sales, and Product Marketing

Explore Product Manager – Web Personalization at Bloomreach. Review requirements and application details.

Product Manager – Web Personalization

Security Engineer

• Act as the designated security focus on a specific product domain
• Drive threat modeling, security assessments, and vulnerability management across Bloomreach's platform
• Support implementation and adoption of Secure Software Development Lifecycle practices across engineering teams
• Review application designs, system architectures, and infrastructure components to identify security risks and recommend mitigations
• Participate in threat modeling for new and existing products; identify threats, assess risk, and document recommendations
• Provide security guidance to product and engineering teams using established standards, patterns, and best practices
• Conduct security assessments, penetration testing, and validation testing across applications and environments
• Triage, validate, assign, and support remediation of vulnerabilities
• Collaborate with Engineering, DevOps, Compliance, and other cross-functional teams
• Serve as a security point of contact for routine security questions and activities
• In the first 30 days, learn Bloomreach products, architecture, services, policies, tools, and security workflows; establish partner relationships
• In the first 60 days, contribute to penetration tests and assessments, threat modeling, vulnerability triage, validation, and remediation recommendations
• In the first 90 days, independently perform defined assessments, contribute to threat modeling, communicate findings, support remediation, provide routine security guidance, own assigned activities, and improve processes, documentation, tooling, or workflows

Explore Product Security Engineer at Bloomreach. Review requirements and application details.

Product Security Engineer

• Advise global strategic enterprise customers on technology and architecture
• Build relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers, and senior technology teams
• Map complex customer technology environments and identify where Bloomreach can create value
• Communicate architectures, data flows, and integration strategies to technical and executive audiences
• Advise on data movement from systems of record through real-time decisioning, personalization, and activation
• Help customers evaluate trade-offs across data platforms, APIs, cloud infrastructure, identity, governance, latency, and scalability
• Explain limitations of traditional warehouse-centric approaches for real-time customer decisioning and activation
• Advise on data, AI, MarTech, commerce, and digital experience architectures
• Partner with Global Account Executives and Solution Consultants throughout enterprise sales cycles
• Support RFPs, technical validation, executive presentations, architecture reviews, and customer workshops
• Connect technical decisions to revenue, cost, risk, and time-to-value
• Identify and remove technical barriers to enterprise opportunities
• Partner with Product and Engineering to communicate customer insights, market trends, and architectural requirements
• Mentor Solution Consultants and other customer-facing teams
• Develop relationships with strategic technology partners
• Contribute to customer technology briefings, industry events, and thought leadership
• Lead technical strategy and architecture discussions across strategic enterprise opportunities

Explore Principal Solutions Architect at Bloomreach. Review requirements and application details.

Principal Solutions Architect

• Act as a senior technical advisor for global strategic enterprise opportunities and customer engagements
• Build trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers and senior technology teams
• Map complex customer technology environments and identify where Bloomreach can create value
• Communicate architectures, data flows and integration strategies to technical and executive audiences
• Advise on data movement from systems of record through real-time decisioning, personalization and activation
• Help customers evaluate trade-offs across data platforms, APIs, cloud infrastructure, identity, governance, latency and scalability
• Explain limitations of traditional warehouse-centric approaches for real-time customer decisioning and activation
• Partner with Global Account Executives and Solution Consultants throughout enterprise sales cycles
• Support RFPs, technical validation, executive presentations, architecture reviews and customer workshops
• Connect technical decisions to revenue, cost, risk and time-to-value
• Identify and remove technical barriers to enterprise opportunities
• Partner with Product and Engineering to share customer insights and architectural requirements
• Mentor Solution Consultants and other customer-facing teams
• Develop relationships with strategic technology partners
• Contribute to customer technology briefings, industry events and thought leadership
• Lead technical strategy and architecture discussions across strategic enterprise opportunities
• Bring customer insight and market knowledge into Sales, Product and Engineering

Manager

• Oversee partner-led implementations from solution design through go-live, managing scope, timelines, risks, dependencies, and contingency plans
• Provide status reporting across Bloomreach and partner organizations, escalating and resolving risks
• Hold partners and internal stakeholders accountable for delivery commitments and accurate project data
• Enable system integrator partners on Bloomreach delivery processes and best practices
• Collaborate with Solutions Consulting, Product, Product Marketing, and Professional Services on technical enablement
• Identify opportunities for partner-managed services that improve customer adoption, outcomes, and platform ROI
• Build long-term partner relationships and act as a trusted advisor within Bloomreach
• Work with Customer Success, Account Management, Sales, Solutions Consulting, and Professional Services to advance the Partner First motion
• Share best practices and platform updates with partners and customers
• Maintain accurate delivery, commercial, and partner-performance records for forecasting, billing, governance, and continuous improvement
• Analyze delivery and benchmarking data to identify trends, improve partner performance, and provide stakeholder insights
• Drive faster time to live, high customer and partner satisfaction, consistent partner delivery, growth in managed services, and predictable delivery

Explore Partner Services Manager at Bloomreach. Review requirements and application details.

Partner Services Manager

Engineering Manager

• Lead and grow a high-performing Infrastructure Engineering team, including hiring, mentoring, performance management, and career development
• Organize team activities and delivery rhythms, including standups, sprint planning, backlog refinement, and retrospectives
• Own infrastructure strategy and execution across GCP services, cloud architecture, Kubernetes, databases, and observability
• Provide cloud architecture expertise, shared infrastructure standards, reusable platform tooling, and self-service capabilities to application teams
• Drive reliability and operational excellence through SLOs/SLIs, incident management, postmortems, and automation
• Partner with Product, Security, Compliance, and application engineering teams to improve developer experience, delivery speed, security, and auditability
• Own infrastructure financial governance, including cloud cost monitoring, visibility, optimization, and accountability
• Define GCP architecture standards, IAM models, and network/security guardrails
• Improve scalability, resilience, and cost efficiency of GCP-based services
• Own Kubernetes cluster strategy, upgrades, policy enforcement, platform reliability, deployment patterns, and CI/CD integration
• Ensure production database availability, performance, backup/restore, and disaster recovery
• Guide database capacity planning, migration strategies, and operational best practices
• Build and maintain unified observability for logs, metrics, traces, alerting, and dashboards
• Enable teams to detect, troubleshoot, and resolve incidents quickly with actionable telemetry
• Promote infrastructure best practices through documentation, training, and hands-on support
• Achieve defined 30-, 90-, and 180-day improvements in team cadence, reliability, observability, deployment efficiency, operational toil, and infrastructure costs

Explore Engineering Manager – Infrastructure Team at Bloomreach. Review requirements and application details.

Engineering Manager – Infrastructure Team

• Lead and grow a high-performing Infrastructure Engineering team, including hiring, mentoring, performance management, and career development
• Organize team activities and delivery rituals, including standups, sprint planning, backlog refinement, and retrospectives
• Own infrastructure strategy and execution across GCP services, cloud architecture, Kubernetes, databases, and observability
• Provide cloud architecture expertise, shared infrastructure standards, reusable platform tooling, and self-service capabilities to application teams
• Drive reliability and operational excellence through SLOs/SLIs, incident management, postmortems, and automation
• Partner with Product, Security, Compliance, and application engineering teams to improve reliability, security, developer experience, and delivery speed
• Define GCP cloud architecture standards, IAM models, and network/security guardrails
• Improve scalability, resilience, and cost efficiency of GCP-based services
• Implement cloud cost monitoring through tagging, allocation, dashboards, and anomaly detection
• Own Kubernetes cluster strategy, upgrades, policy enforcement, platform reliability, deployment patterns, and CI/CD integration
• Ensure production database availability, performance, backup/restore, and disaster recovery
• Guide database capacity planning, migration strategies, and operational best practices
• Build and maintain unified observability for logs, metrics, traces, and alerting
• Provide documentation, training, and hands-on infrastructure support to application teams
• Establish team operating cadence and deliver measurable improvements in reliability, deployment efficiency, operational toil, and infrastructure costs

Explore Engineering Manager – Senior Engineering Manager,… at Bloomreach. Review requirements and application details.

Bloomreach

Open roles

Senior Account Manager

Security & Compliance Analyst

Security & Compliance Analyst

Revenue Operations Analyst

Quality Assurance Engineer II

Quality Assurance Engineer II

Principal Solutions Consultant

Principal Strategic Customer Consultant

Product Manager – Web Personalization

Product Security Engineer

Principal Solutions Architect

Principal Solutions Architect

Partner Services Manager

Engineering Manager – Infrastructure Team

Engineering Manager – Senior Engineering Manager, Infrastructure Team