Client Services Manager – Projects and Campaigns

BLUE Communications

. Manage the day-to-day delivery, strategic direction, commercial health and delivery of projects and campaigns for retained and project-based clients .

Posted 9/21/2026full-timeLondon • United KingdomMid-LevelSenior💰 £48,000 - £56,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-channel projects and campaigns, with a strong focus on stakeholder management, budget oversight, and strategic planning. Proven ability to deliver results under tight deadlines while promoting brand values in the marine and renewable energy sectors.

Highest-signal resume keywords

Multi-Channel Project ManagementStakeholder ManagementBudget ManagementStrategic PlanningCampaign Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudget TrackingKPI MonitoringCampaign EvaluationClient Brief Translation

Soft Skills

Excellent CommunicationTeam CollaborationProblem SolvingPrioritizationCreative Coordination

Industry Keywords

PRDigital MarketingBrand ManagementCreative DisciplinesSustainabilityMarine SectorRenewable Energy

About the role

Key responsibilities & impact

Manage the day-to-day delivery, strategic direction, commercial health and delivery of projects and campaigns for retained and project-based clients
Act as the principal link between clients and internal PR & Communications, Digital Marketing, Brand, Creative and Insight teams
Project manage multi-channel work under tight media deadlines
Translate high-level strategy and client briefs into actionable projects and plans
Ensure outputs meet briefs and brand standards, coordinating reviews and approvals
Monitor and report on campaign delivery against KPIs, project time, resource use and profitability
Flag scope creep and drive efficiencies to maintain commercial viability
Work with account and finance teams on time measurement, budget integration and approvals
Lead client brief intake, clarifying scope, objectives, deliverables, timelines and budgets
Manage internal workflows and coordinate creative, digital and PR teams
Identify opportunities within retained and project-based client accounts
Contribute to new business pitches, RFP proposals, marketing content and case studies
Promote BLUE’s brand values, sustainability and excellence across the marine and energy sectors
Guide the wider client services team on project and campaign best practice
Participate in team meetings, brainstorming workshops and collaborative internal sessions

Requirements

What you’ll need

Proven experience managing multi-channel projects or campaigns in an agency environment, ideally spanning PR, digital, brand or creative disciplines
Strong commercial acumen and comfortable managing budgets, profitability and scope across multiple live projects
Excellent stakeholder management skills, confident briefing and coordinating creative, digital and PR specialists
Proven ability to prioritise and deliver under tight, often media-driven deadlines
A strategic mindset, able to translate high-level briefs into clear, actionable plans
Experience in, or genuine curiosity about, the marine, renewable energy or wider sustainability sectors
Experience contributing to new business pitches or formal RFP proposals
Familiarity with campaign reporting, evaluation tools and budget-tracking processes

Benefits

Comp & perks

Hybrid working, with a 4pm Friday finish encouraged
Dog friendly offices
A charity donation made in your name on your birthday and the day off
Employee of the Quarter recognition
Additional annual leave after 2 years
New Business commission scheme
Employee assistance scheme
Two centrally located UK offices, fully stocked with food and drink
Regular team socials, from dragon boat racing to scavenger hunts
Perk Box access and discounts
Salary sacrifice pension scheme
‘Work from anywhere’ policy (2 weeks, after 1 year of service)
A genuine stake in a growing, purpose-led consultancy
Opportunity for international travel and events
Weekly T@3 for knowledge sharing
Loyalty bonuses