Blue Cross and Blue Shield of Minnesota

Compliance

• Lead the team responsible for helping the organization understand and implement evolving laws, regulations, and government guidance
• Oversee the regulatory change management process across Medicare, Medicaid and the Minnesota Department of Human Services, and Duals and Minnesota Senior Health Options product lines
• Ensure regulatory requirements are interpreted accurately, assigned to the right stakeholders, and implemented completely and on time
• Shape impact analyses, coordinate implementation workplans, facilitate working sessions, and validate outcomes through documented evidence
• Provide compliance oversight and regulatory guidance to the Marketing Materials Review function as needed
• Manage staff and process for the intake, interpretation, and distribution of laws and regulatory guidance
• Directly manage regulatory change management staff, including workload distribution, quality of analysis, and career development
• Serve as the team’s Medicare subject matter expert and provide consultative support to business partners and leadership
• Monitor implementation activities and designated owners’ impact analyses and implementation workplans
• Identify and engage responsible stakeholders and designated owners
• Participate in or facilitate implementation working sessions
• Collect and document evidence of implementation efforts and conduct validation checks
• Prepare and deliver reports on implementation progress and compliance status
• Communicate updates and insights to the broader compliance team and contribute to risk assessments
• Support onboarding, training, and technical mentoring of regulatory change management staff
• Manage interviewing, hiring, performance evaluations, skill and career development, coaching, and employee relations

Manager, Regulatory Change Management