Inside Sales Representative

Blue Mantis

. Monitor inbound requests from SHI sales teams and partner channels .

Posted 9/25/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $60,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Monitor inbound requests from SHI sales teams and partner channels
Create and maintain opportunities in Salesforce
Ensure accurate forecasts, next steps, close dates, and activity history
Track opportunity progression and identify stalled deals
Support pipeline hygiene and reporting accuracy
Schedule discovery calls, customer meetings, internal strategy sessions, and follow-up activities
Coordinate calendars across sales representatives, solution architects, practice leaders, and customers
Manage meeting logistics and document and complete action items
Assist with opportunity follow-up and customer communications
Maintain Salesforce data quality and opportunity visibility
Update opportunity stages, estimated values, and forecasting information
Generate pipeline, opportunity, service offering, and channel activity reports
Support management reviews through accurate and timely data entry
Coordinate incoming partner-generated services requests
Align internal resources and assign technical personnel
Help ensure timely responses to partner and customer inquiries
Assist in routing opportunities to Solution Architects and Practice Leads
Track proposal, LOE, SOW, CPQ, contracting, and approval workflows
Monitor outstanding actions and follow up with stakeholders
Support standardized sales motions for productized service offerings
Assist with service catalogs, sales materials, and partner-facing collateral
Coordinate business reviews, partner presentations, and account development activities
Identify recurring opportunity trends to improve scalability and operational efficiency

Requirements

What you’ll need

5 years of inside sales, sales operations, channel sales support, partner management, or business development experience
Experience using Salesforce CRM or a comparable CRM platform
Strong organizational and project coordination skills
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft 365, including Outlook, Teams, Excel, and PowerPoint
Strong attention to detail and follow-through
Preferred: Experience supporting channel, wholesale, VAR, or partner-driven sales organizations
Preferred: Exposure to professional services, consulting, managed services, or technology sales
Preferred: Understanding of opportunity qualification, forecasting, and sales pipeline management
Preferred: Familiarity with solution architecture, presales, or technical consulting environments