Project Manager – PMO

Blue Mantis

. Manage customer projects from startup through closure using established PMO methodology, internal tools, and required governance processes .

Posted 10/8/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $95,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex customer projects through established PMO methodologies, ensuring timely delivery within budget while maintaining stakeholder communication and satisfaction. Proficient in project financial management, scope control, and utilizing tools like ServiceNow for effective project oversight.

Highest-signal resume keywords

Project ManagementStakeholder ManagementServiceNowPMP CertificationFinancial Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningRisk ManagementScope ManagementBudget ManagementChange ControlForecastingDocumentationMeeting FacilitationQuality ManagementProject Closure

Soft Skills

LeadershipCommunicationNegotiationDecision-MakingFacilitation

Tools & Technologies

Microsoft OfficeMicrosoft TeamsCollaboration PlatformsProject Management SystemsPortfolio Management Systems

Certifications & Qualifications

PMPCAPM

Industry Keywords

IT Professional ServicesConsultingTechnology DeliveryCybersecurityCloud ServicesData CenterNetworkingManaged ServicesPMO Process ImprovementOperational Maturity

Tech Stack

Tools & technologies

CloudCyber SecurityPMPServiceNow

About the role

Key responsibilities & impact

Manage customer projects from startup through closure using established PMO methodology, internal tools, and required governance processes
Confirm project objectives, scope, deliverables, milestones, acceptance criteria, roles, and responsibilities with internal and external stakeholders
Develop and maintain project plans, schedules, forecasts, status reports, meeting records, and required project documentation
Lead client-facing kickoff, progress, governance, and closeout meetings; communicate timely and accurate project information to stakeholders
Maintain RAID logs, including risks, issues, actions, and decisions; assign owners, monitor due dates, remove obstacles, and escalate concerns as appropriate
Coordinate and manage internal teams, external partners, vendors, and customer resources across projects involving multiple technologies, resources, or locations
Manage simultaneous engagements and competing requests while maintaining focus on scope, schedule, budget, quality, and customer expectations
Monitor project financials, billings, revenue, margin, resource consumption, and forecasts; provide accurate updates to management and address variances
Manage scope against the applicable statement of work and handle out-of-scope requests through change control, change orders, or event notices
Hold project team members accountable for commitments, deliverable quality, time entry, and adherence to project and quality-management processes
Obtain required approvals and signoffs, oversee delivery and review of project assets, and complete administrative and operational closure activities
Use ServiceNow and other approved enterprise platforms to maintain current project, portfolio, financial, resource, and status information
Contribute to PMO processes, procedures, templates, delivery standards, and continuous-improvement initiatives
Support customer relationship management and business development activities as a trusted project delivery advisor

Requirements

What you’ll need

Four-year college degree, or an equivalent combination of education and relevant work experience
Four or more years of relevant project management experience, including customer-facing responsibility for external projects in an IT professional services, consulting, or technology delivery environment
Demonstrated experience managing complex projects with multiple workstreams, technologies, resources, vendors, or customer locations
Demonstrated track record of delivering projects on time and within budget while meeting agreed customer expectations and business outcomes
Experience managing project scope, schedules, budgets, forecasts, risks, issues, actions, decisions, change controls, acceptance criteria, and project closure
Ability to manage multiple concurrent priorities, address escalations, resolve obstacles, and communicate decisions and impacts clearly
Strong stakeholder management, facilitation, leadership, business writing, presentation, negotiation, and decision-making skills
Proficiency with Microsoft Office, Microsoft Teams, collaboration platforms, and project or portfolio management systems
Ability and willingness to travel to customer or business locations as required; travel is not expected to exceed 50 percent
PMP, CAPM, or comparable project management certification preferred
Experience using ServiceNow for project, portfolio, resource, financial, or status management preferred
Experience managing large or high-complexity customer engagements, including projects valued at $500,000 or more preferred
Experience supporting cybersecurity, cloud, data center, networking, data, managed services, or other technology services engagements preferred
Experience contributing to PMO process improvement, delivery methodology, templates, standards, or operational maturity initiatives preferred