Account Manager

Blue Stream Fiber

. Increase active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Blue Stream video, high-speed Internet, and voice products .

Posted 10/6/2026full-timeCoral Springs • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales support, customer relationship management, and strategic planning to optimize revenue and enhance customer satisfaction in multi-dwelling properties. Proficient in coordinating with internal teams and managing multiple client accounts effectively.

Highest-signal resume keywords

Sales SupportCustomer Relationship ManagementStrategic PlanningAccount ManagementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesProduct ManagementService ApplicationLogisticsProblem SolvingProduct DesignForecastingAccount Metrics TrackingCustomer Satisfaction OptimizationMulti-Tasking

Soft Skills

Effective CommunicationOrganizational SkillsRelationship BuildingPrioritization

Tools & Technologies

Microsoft ExcelMicrosoft PowerPoint

Industry Keywords

TelecommunicationsCable IndustryMulti-Dwelling PropertiesCustomer RetentionProperty Management

About the role

Key responsibilities & impact

Increase active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Blue Stream video, high-speed Internet, and voice products
Develop strong relationships with property management to support sales and retention
Provide ongoing sales support to assigned properties
Coordinate with staff members on the same account, including Kick-Off Meetings, Townhall Meetings, and property launches
Build customer relationships after sale and assist with prospective clients
Set up property referrals and communicate upselling and prospect opportunities to the sales team
Service multiple clients concurrently and meet deadlines
Hold meetings with property officials and provide internal teams with information to ensure services and processes work properly
Communicate customer needs and requests to appropriate departments
Keep records of property transactions and forecast and track account metrics
Act as the main point of contact for assigned customers, including after-hours and weekend assistance when needed
Maintain and develop long-term account relationships
Retain the customer base and optimize revenue through customer satisfaction
Process and collect Board of Directors names and titles, VIPs and friendlies, resident rosters, seasonality information, and floor plans after acquisition contracts or migration amendments are signed
Apply problem solving, technical knowledge, product and service management, strategic planning, sales support, product design, service application, logistics, and marketing expertise

Requirements

What you’ll need

Bachelor’s degree (B.S.) and/or a minimum of six years of related experience
Able to communicate in the English language
Bilingual in any language is a plus
Able to organize and prioritize effectively
Proficient in Microsoft Office, Excel, and Power Point
Cable or telecommunications background preferred

Benefits

Comp & perks

Medical, Dental and Vision
PTO & Holidays
401K + Match
Life Insurance
FSA & HSA
Short Term/Long Term Disability
Legal Plan Support & EAP