Business Analyst

Blue Stream Fiber

. Support Product Managers with analysis of product performance, customer behavior, and operational metrics .

Posted 11/10/2026full-timeRemote • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical capabilities in data analysis, reporting, and documentation to support product performance and decision-making. Proficient in translating business needs into structured requirements while collaborating effectively across teams.

Highest-signal resume keywords

Data AnalysisSQLExcelPower BIBusiness Requirements Gathering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReportingOperational SupportProduct Performance MetricsKPI DashboardsStructured RequirementsProcess FlowsUse CasesData ValidationTrend Analysis

Soft Skills

Attention to DetailProblem-SolvingCollaborationTime ManagementClear Communication

Tools & Technologies

Microsoft OfficeRemote Collaboration ToolsBilling SystemsCRM Tools

Industry Keywords

TelecommunicationsSubscription-Based ServicesTechnology Products

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support Product Managers with analysis of product performance, customer behavior, and operational metrics
Pull and validate data from internal systems to support product decisions and day-to-day execution
Evaluate product changes, pricing updates, and new initiatives through structured analysis and reporting
Track and monitor product metrics including revenue, adoption, churn, and usage
Develop, maintain, and distribute recurring product performance reports and KPI dashboards
Respond to ad hoc data requests with accurate, timely analysis
Ensure data consistency and accuracy across reports and systems
Identify trends, anomalies, and data gaps, and escalate findings as needed
Gather, document, and maintain business and functional requirements for product initiatives and system enhancements
Translate business requests into structured requirements for Engineering, IT, and Operations teams
Create and maintain process flows, use cases, and business rules
Support product initiatives across launches, updates, and operational changes
Track deliverables, timelines, and dependencies to keep projects on schedule
Assist with testing, validation, rollout activities, and post-launch performance monitoring
Coordinate with Product Management, Marketing, Sales, Finance, Operations, and Engineering
Follow up on open items and track action items across teams
Assist with pricing changes, promotions, and product packaging analysis
Support Finance and Marketing with offer and promotion data gathering and performance tracking
Maintain pricing documentation and gather competitive pricing and promotions

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, or a related field
1–3 years of experience in business analysis, reporting, data analysis, or operational support roles
Strong attention to detail and accuracy in data analysis, reporting, and documentation
Ability to gather, interpret, and analyze data to drive business decisions and product improvements
Ability to manage multiple requests, prioritize work, meet deadlines, and follow through on deliverables
Proven ability to translate business needs into clear, structured requirements and documentation
Ability to collaborate effectively across teams and follow through on cross-functional dependencies
Ability to clearly present data, findings, and requirements in a clear and concise manner
Problem-solving ability using data and structured analysis
Experience with data analysis tools such as SQL, Excel, Power BI, or similar
Strong familiarity with Microsoft Office and remote collaboration tools
Experience working with large datasets, building reports, and ensuring data accuracy
Experience or familiarity with telecommunications, subscription-based services, or technology products preferred
Experience working with billing systems, CRM tools, or product-related systems is a plus

Benefits

Comp & perks

Medical, Dental and Vision
PTO & Holidays
401K + Match
Life Insurance
FSA & HSA
Short Term/Long Term Disability
Legal Plan Support & EAP