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Practice Lead – Microsoft
blueAPACHE. Define and execute the strategy for the Microsoft practice, ensuring sustainable growth and profitability.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Microsoft practices, driving commercial performance, and developing AI-focused services. Proven ability to build strategic relationships and enable customer success through effective stakeholder management and communication.
Highest-signal resume keywords
Microsoft Ecosystem ExpertiseCommercial Outcome OwnershipAI Service DevelopmentStakeholder ManagementMicrosoft Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BudgetingForecastingPricingService DevelopmentGo-To-Market StrategyMicrosoft 365AzureDataAICopilot Technologies
Soft Skills
CommunicationExecutive EngagementInfluencing Outcomes
Tools & Technologies
Microsoft Partner ProgramsNew Commerce Experience (NCE)
Certifications & Qualifications
Microsoft CertificationsTertiary Qualifications in Business or Technology
Industry Keywords
Managed Service Provider (MSP)Systems IntegratorPartner EcosystemMid-Market and Enterprise Customers
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Define and execute the strategy for the Microsoft practice, ensuring sustainable growth and profitability.
- Manage and strengthen relationships with Microsoft and key ecosystem partners.
- Own the Microsoft services portfolio, including service development, pricing, packaging and go-to-market strategies.
- Drive commercial performance through forecasting, budgeting, margin optimisation and incentive program management.
- Support strategic customer engagements and complex opportunities as a senior Microsoft subject matter expert.
- Build enablement programs that help sales and delivery teams position, scope and deliver Microsoft solutions consistently.
- Lead the development of new advisory and AI-focused services, including business cases, service design and commercial models.
- Identify market opportunities and ensure blueAPACHE remains at the forefront of Microsoft's evolving cloud and AI landscape.
- Partner with Sales, Pre-Sales, Delivery, Marketing and Finance to build scalable offerings and enable customer success.
- Travel occasionally to customer sites, blueAPACHE offices and Microsoft partner events.
Requirements
What you’ll need- Significant experience in a senior Microsoft practice, alliance, partner or solution leadership role within an MSP, systems integrator or Microsoft partner environment.
- Strong understanding of the Microsoft ecosystem, including Microsoft 365, Security, Azure, Data, AI and Copilot technologies.
- Deep knowledge of Microsoft partner programs, incentives, designations and commercial frameworks.
- Proven experience owning commercial outcomes, including budgeting, forecasting, pricing and profitability.
- Experience developing and launching technology services and go-to-market offerings.
- Strong understanding of Microsoft licensing and commercial models, including New Commerce Experience (NCE).
- Experience supporting complex sales opportunities and building enablement programs.
- Strong stakeholder management, communication and executive engagement skills.
- The ability to influence outcomes across multiple teams and functions.
- Experience building AI, advisory or consulting practices.
- Experience delivering AI use cases, workshops or proof-of-concept engagements.
- Established relationships within Microsoft Australia and the partner ecosystem.
- Microsoft certifications and/or tertiary qualifications in business, technology or a related discipline.
- Experience supporting mid-market and enterprise customers.
- Ability to maintain Microsoft product and partner-program knowledge.
- Employment subject to National Police Checking Service.
Benefits
Comp & perks- A supportive environment where you can make a real impact.
- Flexible hybrid working arrangements.
- Ongoing training and professional development, including paid certifications.
- Access to industry experts and emerging technologies.
- Regular social events and recognition programs.
- Medibank health insurance discounts.
- Employee Assistance Program through The Mind Room.
- Employee referral program.
- The opportunity to qualify for our annual blueSTAR experience.