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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing enterprise systems and IT operations, with a strong focus on NetSuite administration, integrations, and process improvements. Proven ability to lead systems implementations, manage vendor relationships, and leverage AI and automation to enhance business processes.
Highest-signal resume keywords
NetSuite AdministrationEnterprise Systems ManagementProject ManagementSystems ImplementationAI and Automation Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise SystemsERPNetSuiteBusiness Process ImprovementSystems IntegrationTroubleshootingConfiguration ManagementWorkflow OptimizationData AnalysisVendor Management
Soft Skills
Strong Business JudgmentCommunicationCollaborationProblem-SolvingChange Management
Tools & Technologies
NetSuiteEDI3PL/Fulfillment SystemsSaaS AdministrationIT Support Tools
Industry Keywords
Consumer ProductsRetailE-CommerceOmnichannel EnvironmentIT Fundamentals
Tech Stack
Tools & technologiesCyber SecurityERP
About the role
Key responsibilities & impact- Serve as Blueland's first dedicated Enterprise Systems and IT leader, reporting to the CFO
- Own Blueland's enterprise systems and day-to-day IT operations
- Partner with Finance, Operations, Data & Analytics and other functions to improve business processes
- Own and execute the NetSuite enhancement roadmap, including configuration, workflows, reporting, integrations and process improvements
- Administer and troubleshoot NetSuite and manage work performed by the NetSuite managed service provider
- Own NetSuite integrations with ecommerce, EDI, 3PL/fulfillment and other enterprise applications
- Establish governance over roles, permissions, configurations, workflows and system changes
- Lead testing, documentation, training and change management for significant enhancements
- Own the enterprise systems project pipeline from business need through implementation and ongoing optimization
- Establish intake and prioritization processes for systems requests and maintain the enterprise systems roadmap
- Lead systems implementations, coordinating business owners, external vendors and other resources
- Serve as the primary internal owner and hands-on point of contact for employee IT needs
- Manage IT requests, tickets, onboarding, offboarding, access provisioning, devices and technology documentation
- Own relationships with IT MSPs, NetSuite MSPs and other enterprise technology vendors
- Manage vendor evaluation, onboarding, contracting, implementation, performance, renewal and offboarding
- Manage technology spend and coordinate with cybersecurity and infrastructure partners
- Govern core enterprise applications, including access, permissions, licensing, configuration and change management
- Evaluate new systems and implement automation and AI across enterprise platforms and business processes
Requirements
What you’ll need- 7+ years of progressive experience in enterprise systems, business applications, ERP, IT/business technology or related roles
- Strong hands-on NetSuite experience, ideally supporting both Finance and Operations in a growing organization
- Strong understanding of business processes including order-to-cash, procure-to-pay, inventory, fulfillment and financial close
- Experience administering enterprise applications and troubleshooting day-to-day systems issues
- Experience managing NetSuite consultants, MSPs, technology vendors and other external technical resources
- Experience leading systems implementations and integrations from requirements through go-live and ongoing optimization
- Strong project management skills and the ability to manage a portfolio of competing systems priorities
- Experience leveraging AI and automation tools to improve business processes, systems administration or employee productivity, with an interest in staying current as these capabilities evolve
- Working knowledge of IT fundamentals including user provisioning, identity and access management, endpoint/device management, SaaS administration and IT support processes
- Strong business judgment and an ability to distinguish between problems that require technology investment and those better solved through process changes
- Ability to translate between business and technical audiences
- Experience in consumer products, retail, e-commerce or another omnichannel environment is strongly preferred
- Familiarity with e-commerce, EDI, 3PL/fulfillment and related integrations strongly preferred
Benefits
Comp & perks- health benefits
- stock options
- generous paid time off
- paid holidays
- paid civic engagement days
- paid parental leave
- 401k (employee contribution)
- professional development stipends
- remote work reimbursements
- various discounts to like-minded companies
