Mortgage Sales Specialist I

BMO

. Cultivate, build, and manage referral-network relationships to generate mortgage business .

Posted 10/16/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $45,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage lending processes, regulatory compliance, and customer relationship management. Proven ability to develop marketing strategies, analyze data, and collaborate with stakeholders to drive business growth.

Highest-signal resume keywords

Mortgage Lending ProcessCustomer Relationship ManagementSales and Negotiation SkillsRegulatory ComplianceData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mortgage RegulationsPersonal LendingBusiness and Commercial LendingCash ManagementReal Estate Industry KnowledgeAnalytical SkillsProblem-Solving SkillsRisk Management FrameworkDocumentation ManagementTransaction Compliance

Soft Skills

Interpersonal SkillsCustomer Service SkillsTeamworkInfluence SkillsCommunication Skills

Tools & Technologies

BMO Internal SystemsReporting Dashboards

Certifications & Qualifications

Federal Registration with Nationwide Mortgage Licensing System and Registry

Industry Keywords

Mortgage BusinessReferral NetworkCross-SellingUp-SellingCommunity PresenceTrade ShowsStakeholder EngagementOperational Program Planning

About the role

Key responsibilities & impact

Cultivate, build, and manage referral-network relationships to generate mortgage business
Identify sales, cross-sell, and up-sell opportunities for home financing and other banking products
Develop and execute marketing and sales programs, promotions, and initiatives
Contact referral and origination sources and create local partnerships
Expand the referral network and obtain mortgage originations
Establish the Bank’s community presence through trade shows, conferences, and related events
Serve as a customer advocate throughout mortgage application and processing
Guide customers through application and processing activities
Partner with branch teams to hand off customers, finalize mortgage documentation, and refer non-mortgage needs
Resolve or escalate issues and ensure funds are advanced promptly
Provide customer service and identify needs for banking products
Stay current on consumer needs, industry trends, best practices, and mortgage regulations
Develop solutions and recommendations based on business strategy and stakeholder needs
Support strategic initiatives with internal and external stakeholders
Conduct independent analysis to resolve strategic issues
Liaise with BMO teams and customers to complete home-financing applications
Document updates in BMO internal systems
Analyze data and prepare regular and ad-hoc reports and dashboards
Provide input into operational program planning and implementation
Complete transactions in compliance with applicable guidelines
Apply risk-informed judgment within BMO’s Risk Management Framework

Requirements

What you’ll need

Typically 3–5 years of relevant experience
Post-secondary degree in a related field of study or equivalent combination of education and experience
In-depth understanding of the mortgage lending process and applicable regulatory requirements
Strong interpersonal, sales, customer service, and negotiation skills
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management
Strong knowledge of the broader real estate industry and mortgage market
Specialized knowledge from education and/or business experience
In-depth verbal and written communication skills
In-depth collaboration and team skills
In-depth analytical and problem-solving skills
In-depth influence skills
Federal registration with the Nationwide Mortgage Licensing System and Registry required
Criminal background review and credit history evaluation required
Restrictions on performing in a real estate agent capacity
Ability to comply with applicable laws, regulations, policies, procedures, and risk-management requirements

Benefits

Comp & perks

Commission structure
Performance-based incentives
Discretionary bonuses
Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
In-depth training and coaching
Manager support
Network-building opportunities
Tools and resources to reach new milestones
Reasonable accommodations for individuals with disabilities