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Support Director Consultant
BNI Global. Ensure US CORE chapter and member success while reporting to the Area Director .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in membership growth strategies, sales process management, and effective communication to enhance member engagement and retention. Proficient in planning and executing regional events while fostering strong relationships within the BNI community.
Highest-signal resume keywords
Membership Growth StrategiesSales Process ManagementEvent Planning and ExecutionCustomer Service ExcellenceCommunication and Negotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementTerritory ManagementData AnalysisMS Office ProficiencyMembership RecruitmentMember Retention StrategiesEvent Sponsorship IdentificationLeadership Team TrainingReporting and DocumentationTime Management
Soft Skills
Customer Service CommitmentPlanning SkillsNegotiation SkillsEngagement SkillsCoaching Skills
Certifications & Qualifications
High School Diploma or EquivalentValid Driver's License
Industry Keywords
BNI ExperienceChapter GrowthMember LoyaltyReferral PartnershipsOperational Support
About the role
Key responsibilities & impact- Ensure US CORE chapter and member success while reporting to the Area Director
- Support growth and ensure members have the referral partners needed to be successful across 9–15 chapters
- Promote membership through prospecting, recruitment, and member retention
- Develop and implement strategies to ensure recurring membership renewals
- Promote chapter growth through operational support, outreach, training, marketing, coaching, and development
- Drive sales growth of BNI events by identifying and requesting event sponsorships
- Routinely visit and engage with chapters outside the home office by attending in-person BNI regional events
- Encourage new member growth, improve member loyalty, increase member lifetime value, and drive new membership sales
- Recruit for new chapters
- Plan and execute regional events aligned with the Area Director’s annual plan
- Identify prospects and engage them with relevant offers
- Manage leadership team selection and training to ensure each chapter has a professional, focused, growth-minded Leadership Team
- Call and welcome new members within two weeks of membership induction
- Manage and train the sales process in each chapter
- Attend regional and CORE team meetings and Support DC training
- Complete weekly and monthly reporting
- Perform additional duties supporting BNI’s core values, vision, and mission
Requirements
What you’ll need- High School diploma/degree or equivalent experience required
- Valid driver’s license
- Commitment to excellent customer service
- Superb time management and planning skills
- Strong communication and negotiation skills
- Proficiency in MS Office
- Professional work experience in sales preferred
- Experience in territory/account management preferred
- Prior BNI experience preferred
- Sedentary work and ability to exert up to 10 pounds of force occasionally and/or negligible force frequently or constantly
- Repetitive motion involving substantial movements of the wrists, hands, and/or fingers
- Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading
Benefits
Comp & perks- Part-time position
- Equal opportunity employer