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Director, Supply Chain Center of Expertise – COE
Bob's Discount Furniture. Lead the development and execution of enterprise-wide continuous improvement strategies across Bob's end-to-end supply chain operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in Lean Six Sigma methodologies and continuous improvement strategies to enhance supply chain operations. Proven ability to lead cross-functional initiatives, drive operational excellence, and implement technology solutions for measurable business results.
Highest-signal resume keywords
Lean Six Sigma Black BeltSupply Chain ManagementProgram LeadershipContinuous Improvement MethodologiesOperational Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process OptimizationData-Driven InsightsPerformance MeasurementCost Reduction StrategiesWorkflow DevelopmentInventory ManagementLogistics ManagementDistribution Center OperationsFinancial AnalysisChange Management
Soft Skills
LeadershipCollaborationCommunicationCoachingStakeholder Alignment
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordVisioWarehouse Management Systems (WMS)Transportation Management Systems (TMS)Enterprise Resource Planning (ERP)Business Intelligence ToolsLabor Management SystemsAutomation Technologies
Certifications & Qualifications
Lean Six Sigma CertificationProject Management Professional (PMP)
Industry Keywords
Supply Chain OperationsRetailConsumer GoodsFinal-Mile DeliveryMulti-Site EnvironmentsOperational Capacity PlanningFacility DesignMaterial FlowSimulationProcess Excellence
Tech Stack
Tools & technologiesERPPMP
About the role
Key responsibilities & impact- Lead the development and execution of enterprise-wide continuous improvement strategies across Bob's end-to-end supply chain operations
- Identify opportunities to improve efficiency, reduce costs, increase productivity, enhance service, and establish scalable processes
- Drive initiatives across Distribution Centers, transportation, logistics, replenishment, inventory, and delivery operations
- Leverage operational expertise, data-driven insights, and continuous improvement methodologies to execute high-impact initiatives
- Partner with cross-functional leaders and build organizational capabilities
- Drive sustainable improvements supporting Bob's continued growth
- Develop business cases, evaluate return on investment, measure productivity improvements, and validate cost savings and other financial benefits with Finance
- Establish performance measures, benchmarks, targets, reporting processes, and accountability practices
- Document current-state processes, develop future-state workflows, establish standard work, and implement sustainable operating practices across multiple locations
- Identify opportunities to leverage technology, systems, automation, and reporting enhancements
- Lead organizational change, build stakeholder alignment, overcome barriers, and drive adoption of new processes
- Lead, coach, and develop high-performing teams and continuous improvement capabilities
- Communicate strategic recommendations, business results, and program updates to senior leadership
- Prioritize initiatives, manage competing demands, anticipate risks, and deliver measurable improvements in productivity, capacity, quality, service, and cost performance
- Collaborate across corporate and supply chain environments, with periodic travel to Distribution Centers and other operating locations
Requirements
What you’ll need- Bachelor's degree in Industrial Engineering, Supply Chain Management, Operations, Business Administration, or a related field
- 10+ years of progressive experience in supply chain, operations, industrial engineering, process excellence, or continuous improvement, including leadership of complex cross-functional initiatives
- 5+ years of program or project leadership experience, with demonstrated accountability for implementation, operational adoption, and measurable business results
- Demonstrated experience applying continuous improvement methodologies within complex supply chain or operational environments
- Experience working across multiple supply chain functions, including Distribution Center operations, transportation, logistics, inventory management, replenishment, or delivery
- Proficiency with Microsoft Excel, PowerPoint, Word, and process-mapping tools such as Visio
- Must be at least 18 years old to be considered for employment with Bob's
- Advanced expertise in Lean Six Sigma methodologies, including Black Belt-level capabilities or comparable continuous improvement experience
- Experience developing or leading a Supply Chain Center of Expertise, operational excellence function, or enterprise transformation initiative
- Knowledge of labor management systems, engineered labor standards, facility design, material flow, simulation, and operational capacity planning
- Experience identifying and implementing warehouse automation, process optimization technologies, and system enhancements
- Familiarity with warehouse management systems (WMS), transportation management systems (TMS), enterprise resource planning (ERP), and business intelligence tools
- Advanced program management capabilities, including methodologies associated with Project Management Professional (PMP) certification
- Experience driving operational improvements within retail, furniture, consumer goods, distribution, final-mile delivery, or other complex, multi-site environments
Benefits
Comp & perks- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
- Bonus target