Centralized Staffing & Scheduling Program Coordinator

Bon Secours Mercy Health

. Optimize and support the Resource Optimization Centers (ROC) across Bon Secours Mercy Health .

Posted 11/8/2026full-timeRemote • Ohio • United StatesLead💰 $36 - $56 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in optimizing healthcare scheduling and staffing processes, utilizing technology to enhance operational efficiency and improve resource management. Proficient in training and supporting staff on technology solutions and standard operating procedures within a healthcare environment.

Highest-signal resume keywords

Healthcare Scheduling ExperienceStaffing Technology OptimizationUKG Dimensions ProficiencyKPI Monitoring and EvaluationTraining Development and Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Resource OptimizationWorkflow OptimizationData AnalysisReporting ProductionStandard Operating Procedures DevelopmentEvidence-Based Practice ApplicationTechnology ConfigurationAcute Healthcare StaffingScheduling Process ImprovementStakeholder Feedback Gathering

Soft Skills

CollaborationCommunicationProblem-SolvingTraining and MentoringAdaptability

Tools & Technologies

UKG DimensionsHealthcare Technology SystemsReporting ToolsScheduling Platforms

Industry Keywords

HealthcareResource Optimization CentersCentralized Staffing Office ModelKPIAcute Care

About the role

Key responsibilities & impact

Optimize and support the Resource Optimization Centers (ROC) across Bon Secours Mercy Health
Collaborate with ROC leaders, Human Resources Technology & Systems, and other stakeholders to recommend workflow and technology optimizations
Attend staffing and scheduling councils to review challenges, successes, and best practices and develop recommendations
Provide expert input into training materials for staffing, scheduling, and timekeeping processes
Provide technology training to new nurse leaders and others
Optimize ROC standard operating procedures using experience and evidence-based practice
Assist with adding new departments to ROC oversight, including technology configuration and resource needs
Evaluate and recommend technology optimization by analyzing reports and trends and gathering stakeholder feedback
Monitor and evaluate ROC KPIs and identify areas of opportunity
Produce reporting for ROC metrics and technology utilization
Contribute to technology configuration for reporting

Requirements

What you’ll need

Associate degree in business, Healthcare, or related field (required)
Combination of post-secondary education and experience in lieu of degree will be considered
2 years of experience working in advanced scheduling or staffing for acute healthcare environments (required)
Healthcare scheduling and staffing technology experience
Experience working with UKG Dimensions staffing and scheduling platform (preferred)
Experience working in centralized staffing office model (preferred)

Benefits

Comp & perks

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support