Manager, Physician Contract Operations

Bon Secours Mercy Health

. Lead the day-to-day work of the Physician Contract Coordinator team .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $51 - $82 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in physician contracting and healthcare contract administration, with strong capabilities in leadership, operational controls, and process improvement. Proficient in managing complex contract lifecycles and collaborating across various departments to ensure compliance and quality metrics.

Highest-signal resume keywords

Physician ContractingContract Management SystemLeadershipOperational ControlsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ComprehensionPayment AdministrationVariance ReportingQuality MetricsDocumentation Requirements

Soft Skills

Workload ManagementWritten CommunicationVerbal Communication

Tools & Technologies

Symplr/MeditractWorkdayMicrosoft ExcelMicrosoft TeamsMicrosoft 365

Industry Keywords

Healthcare Contract AdministrationCompliance OperationsLegal OperationsHealthcare FinancePerformance Management

About the role

Key responsibilities & impact

Lead the day-to-day work of the Physician Contract Coordinator team
Assign work, manage work queues and market coverage, review work quality, support cross-training, and provide coaching and performance management
Oversee the administrative lifecycle of physician and provider agreements, including intake, approvals, fair market value support, execution, repository management, renewals, amendments, expirations, and terminations
Establish and monitor standardized procedures, service expectations, documentation requirements, escalation pathways, and first-line quality controls
Review higher-risk or complex contract administration and payment support matters; verify documentation and approvals and escalate exceptions
Oversee contractual performance and quality metrics, including source documentation, calculation support, reporting calendars, approvals, provider communication, and at-risk compensation records
Coordinate reconciliations, variance reporting, payment analysis, contract inventories, dashboards, and decision support
Collaborate with Legal, Finance, Compliance, Quality, Analytics, Accounts Payable, market leadership, physician groups, and the independent Physician Arrangements audit function
Develop operational reporting for contract status, deadlines, approvals, payment exceptions, metric administration, and risks
Lead process improvement, standardization, onboarding, training, and technology optimization involving Symplr/Meditract, Workday, Microsoft 365, and related workflow tools
Partner with Internal Audit and the Physician Arrangements audit team on information requests and remediation

Requirements

What you’ll need

High school diploma or equivalent (required)
Five years of progressively responsible experience in physician contracting, healthcare contract administration, legal operations, healthcare finance, payment administration, compliance operations, or a related field, including demonstrated team leadership or work-queue oversight (preferred)
Experience using a contract management system, preferably Symplr/Meditract contract management system (preferred)
Leadership, workload management, operational controls, project management, contract comprehension, issue escalation, written and verbal communication, and ability to work across a complex health system (preferred)
Experience using Workday or another enterprise finance or human resources platform (preferred)
Experience with Microsoft Excel, Teams, and Microsoft 365 (preferred)

Benefits

Comp & perks

Competitive pay
Incentives
Referral bonuses
403(b) with employer contributions (when eligible)
Medical, dental, vision, and prescription coverage
HSA/FSA options
Life insurance
Mental health resources and discounts
Paid time off
Parental and FMLA leave
Short- and long-term disability
Backup care for children and elders
Tuition assistance
Professional development and continuing education support