FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Office Scheduler, Coordinator – PRN
Bon Secours Mercy Health. Coordinate and schedule inpatient and outpatient surgical procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in surgical scheduling, patient registration, and prior authorization processes while ensuring compliance with HIPAA and maintaining patient confidentiality. Proficient in using electronic health record systems, particularly Epic, to manage patient information and scheduling efficiently.
Highest-signal resume keywords
Surgical SchedulingPrior AuthorizationElectronic Health Record (EHR) SystemInsurance VerificationMedical Terminology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical SchedulingPatient RegistrationDocumentation VerificationInsurance Coverage VerificationPreoperative InstructionsPostoperative Appointment SchedulingElectronic Medical Record ManagementClaim-Related EditsReferral CoordinationHIPAA Compliance
Soft Skills
CommunicationCollaborationAttention to DetailProblem-SolvingCustomer Service
Tools & Technologies
Epic EHRElectronic Medical Record Systems
Industry Keywords
Surgical ProceduresPatient ConfidentialityRegulatory RequirementsMedical TerminologyProcess Improvement
About the role
Key responsibilities & impact- Coordinate and schedule inpatient and outpatient surgical procedures
- Communicate with providers, patients, hospitals, and surgical facilities regarding dates, times, and required documentation
- Provide preoperative instructions, testing requirements, arrival information, and postoperative appointment details
- Verify completion of surgical orders, consent forms, medical clearances, laboratory testing, and other documentation
- Schedule postoperative appointments and maintain accurate surgical schedules
- Monitor pending surgeries and follow up on incomplete requirements
- Verify insurance coverage and benefits
- Submit and track prior-authorization requests and document authorization details in the electronic medical record
- Follow up with insurance companies to prevent delays or cancellations
- Communicate authorization denials or barriers to providers and leadership
- Assist with appeals, peer-to-peer requests, and additional clinical documentation
- Inform patients of authorization status and potential financial responsibilities
- Review and maintain assigned electronic health record work queues daily
- Address scheduling requests, referrals, authorization needs, registration errors, claim-related edits, and other work queue items
- Route items requiring clinical review or leadership assistance
- Monitor outstanding items through resolution
- Provide front-desk coverage at multiple practice locations
- Greet and check patients in and out
- Verify and update patient demographics, insurance information, consent forms, and required documents
- Collect copayments and outstanding balances
- Schedule and confirm patient appointments
- Answer and route telephone calls, messages, and patient questions
- Scan and index documents into the electronic medical record
- Assist with referral coordination and medical-record requests
- Travel between assigned practice locations as required
- Collaborate with physicians, advanced practice providers, nursing staff, medical assistants, registration staff, hospital departments, and insurance representatives
- Participate in staff meetings, training, and process-improvement activities
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED required
- Previous experience in medical scheduling, surgical scheduling, prior authorization, patient registration, or a medical-office setting preferred
- Experience using an electronic health record system, preferably Epic, preferred
- Knowledge of medical terminology, insurance verification, prior-authorization requirements, and surgical scheduling processes preferred
- Ability to work at and travel between multiple practice locations
- Ability to comply with HIPAA, regulatory requirements, and organizational policies
- Maintain patient confidentiality
- High level of accuracy
Benefits
Comp & perks- Competitive pay
- Incentives
- Referral bonuses
- 403(b) with employer contributions (when eligible)
- Medical, dental, vision, and prescription coverage
- HSA/FSA options
- Life insurance
- Mental health resources and discounts
- Paid time off
- Parental and FMLA leave
- Short- and long-term disability
- Backup care for children and elders
- Tuition assistance
- Professional development
- Continuing education support