Revenue Cycle Manager – Billing Operations

Bon Secours Mercy Health

. Provide leadership and oversight of EMS Transportation billing and revenue cycle operations .

Posted 10/13/2026full-timeRemote • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in EMS Transportation billing and revenue cycle management, with a strong focus on accurate claim submission, denial management, and financial reconciliation. Proven ability to lead and develop teams while monitoring performance metrics and ensuring compliance with payer requirements.

Highest-signal resume keywords

EMS Transportation BillingRevenue Cycle ManagementAccounts Receivable ManagementDenial ManagementCertified Ambulance Coder

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingFinancial ReconciliationClaim SubmissionPayment PostingKPI MonitoringBilling System UtilizationInsurance BillingPayer Follow-UpWorkflow ImprovementData Analysis

Soft Skills

LeadershipCoachingAnalytical AbilityCommunicationTeam Development

Tools & Technologies

Microsoft OfficeFinancial Reporting ToolsBilling Systems

Certifications & Qualifications

Certified Ambulance CoderEMS Billing Certification

Industry Keywords

Healthcare Revenue CyclePayer ComplianceDenial TrendsAir and Ground Medical TransportationPatient Financial Experience

About the role

Key responsibilities & impact

Provide leadership and oversight of EMS Transportation billing and revenue cycle operations
Ensure accurate and timely claim submission, payment posting, account follow-up, denial management, correspondence, adjustments, refunds, and account resolution
Manage and develop billing staff, including performance expectations, coaching, evaluations, corrective action, and professional development
Develop and maintain billing training programs and oversee employee orientation and continuing education
Monitor revenue cycle performance using KPIs such as collections, accounts receivable, aging, denial rates, clean claim rates, payment variance, and productivity
Coordinate insurance billing, accounts receivable management, payer correspondence, reconciliation, denial and rejection resolution, and underpayment identification
Oversee daily deposits, payment posting, adjustments, refunds, balancing, audits, and discrepancy resolution
Partner with EMS operations, Revenue Cycle, Finance, payers, and other stakeholders to improve financial performance and patient financial experience
Monitor payer requirements and billing compliance for Medicare, Medicaid, commercial payers, and applicable EMS transportation requirements
Analyze denial, rejection, and underpayment trends and coordinate corrective actions
Improve billing workflows, system utilization, automation, and internal controls
Coordinate departmental staffing, schedules, coverage, and staffing levels
Prepare and present financial and operational reports to leadership
Support or lead billing system, payer, process improvement, technology implementation, and revenue cycle projects
Serve as a subject matter expert for EMS Transportation billing and revenue cycle processes
Promote service excellence and maintain appropriate financial controls and safeguards
Perform other duties and responsibilities as assigned

Requirements

What you’ll need

High School Diploma or GED required
Certified Ambulance Coder within 6 months of start date, or equivalent EMS billing certification as approved by the organization
3-5 years of experience in healthcare revenue cycle, medical billing, EMS billing, or a related healthcare financial environment
Demonstrated experience with accounts receivable management, insurance billing, payer follow-up, denial management, and financial reconciliation
Experience working with billing systems and financial reporting tools
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Prior experience in healthcare billing operations
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing preferred
Prior experience in Air and Ground Medical Transportation billing and operations preferred
2 or more years of supervisory or management experience preferred

Benefits

Comp & perks

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support