Specialty Pharmacy Liaison

Bon Secours Mercy Health

. Support standardization and optimization of specialty pharmacy services across Bon Secours Mercy Health .

Posted 10/8/2026full-timeRemote • United StatesJunior💰 $23 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing prescription information, managing patient accounts, and coordinating medication deliveries while ensuring compliance with legal and regulatory standards. Proficient in assisting with insurance authorizations and appeals, and effectively communicating with patients and healthcare providers.

Highest-signal resume keywords

Pharmacy Technician LicenseNational Certified Pharmacy TechnicianEPIC Electronic Health RecordPrescription Drug Therapy PreparationPrior Authorization Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prescription ProcessingThird-Party BillingPatient Chart DocumentationMedication CoordinationInsurance Coverage Verification

Soft Skills

CommunicationCustomer ServiceTeam Training

Certifications & Qualifications

State Board-Certified Pharmacy Technician LicenseNational Certified Pharmacy Technician

Industry Keywords

Specialty Pharmacy ServicesPatient ProfilesMedication DeliveriesCopay AssistanceInsurance Appeals

About the role

Key responsibilities & impact

Support standardization and optimization of specialty pharmacy services across Bon Secours Mercy Health
Process prescription information and review patient profiles for accuracy
Assist customers with prescriptions and specialty pharmacy orders
Receive prescriptions, gather customer information, and prepare prescription drug therapy
Document and maintain updated patient charts and refill dates
Assist with prior authorizations and appeals of insurance denials
Coordinate medication, supplies, and equipment deliveries
Answer and triage phone calls, faxes, and computer requests
Complete pharmacy technician duties and cross-train or cover department technician areas
Establish specialty pharmacy patient accounts and verify insurance coverage
Assist patients with insurance companies, copay assistance, and additional funding sources
Plan and schedule efficient, timely, and cost-effective patient deliveries
Communicate with internal departments, external specialty pharmacies, patients, providers, and clinic staff
Maintain a clean and well-stocked pharmacy
Train staff members and students as needed

Requirements

What you’ll need

Applicable state board-certified Pharmacy Technician License (required)
National Certified Pharmacy Technician or Pharmacy Technician License (required)
High School/GED (required)
1 year of experience in provider clinic, specialty and/or retail pharmacy (required)
EPIC Electronic Health Record (preferred)
Ability to process prescription information and complete accurate third-party billing
Ability to prepare prescription drug therapy in compliance with legal, regulatory, and organizational requirements
Ability to assist with prior authorizations, insurance coverage, appeals, and copay assistance
Ability to coordinate medication deliveries and communicate with patients, providers, insurers, and specialty pharmacies

Benefits

Comp & perks

Competitive pay
Incentives
Referral bonuses
403(b) with employer contributions (when eligible)
Medical, dental, vision, and prescription coverage
HAS/FSA options
Life insurance
Mental health resources and discounts
Paid time off
Parental and FMLA leave
Short- and long-term disability
Backup care for children and elders
Tuition assistance
Professional development
Continuing education support