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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading deposits strategy and driving customer growth within the banking sector, with a strong focus on portfolio performance and customer experience. Proven ability to influence executive decision-making and collaborate across multiple functions to achieve measurable results.
Highest-signal resume keywords
Deposits Strategy DevelopmentCustomer Acquisition and RetentionPortfolio Performance ManagementFinancial Services Regulation KnowledgeProduct Innovation Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio Strategy DevelopmentPricing Strategy OptimizationProduct GovernanceRisk ManagementCustomer-Centered Decision-Making
Soft Skills
Commercial AcumenCustomer FocusCollaborationInfluenceRelationship Building
Industry Keywords
BankingFinancial ServicesAnti-Money LaunderingCounter Terrorism FinancingExecutive Level Experience
About the role
Key responsibilities & impact- Lead the end-to-end performance of BOQ Group's Deposits business across Retail and Business Banking
- Develop and execute the deposits strategy
- Drive customer growth, funding outcomes, portfolio performance, and customer experience
- Partner across Product, Treasury, Finance, Marketing, Digital, Operations, Technology, Risk, and Compliance
- Lead pricing strategy and portfolio performance initiatives
- Drive customer acquisition and retention
- Lead product innovation across transactional, at-call, and term deposit products
- Shape strategy and influence executive decision-making
- Lead initiatives that strengthen customer relationships and drive growth
- Build trusted relationships and deliver meaningful change through collaboration and influence
Requirements
What you’ll need- Accomplished banking or financial services leader
- Strong commercial acumen and customer focus
- Experience leading large-scale product or business portfolios
- Proven track record translating strategy into measurable results
- Experience operating at executive level and influencing senior stakeholders
- Experience developing portfolio strategy, driving investment decisions, optimising pricing outcomes, and improving customer experiences
- Experience working across multiple functions and leading through influence
- Strong understanding of financial services regulation
- Knowledge of product governance and risk management
- Customer-centred decision-making experience
- Successful candidates must complete background screening, including identity, reference, criminal background, immigration, academic qualification, and bankruptcy checks
- Must comply with employment screening requirements under the Anti-Money Laundering and Counter Terrorism Financing Act
Benefits
Comp & perks- Flexible working arrangement
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum requirements
- Purchase additional annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP) for you and your family
- Access to employee network groups, including First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups
- Pride in Diversity membership
- Inclusive workplace supporting diversity and belonging