BOQ Group

Financial Crime

• Lead, coach, and develop a team of AML analysts
• Remain hands-on and act as a trusted subject matter expert across AML operations
• Provide guidance on complex matters and support technical queries
• Help maintain strong risk and compliance outcomes
• Support analysts navigating investigations
• Contribute to capability uplift and development of team members
• Identify opportunities to improve processes
• Contribute to continuous improvement initiatives and operational transformation
• Help shape the future direction of AML Operations
• Ensure the team delivers high-quality outcomes while meeting regulatory obligations
• Collaborate with an experienced team

Team Leader – AML

Financial Planning and Analysis

• Take end-to-end ownership of the Asset Finance product domain
• Lead product strategy, commercial performance, portfolio outcomes and customer experience across the lifecycle
• Drive portfolio growth, margin performance, portfolio health and customer lifecycle improvement
• Bring together product strategy, portfolio management, transformation and market insight
• Balance commercial performance, risk and long-term strategic priorities
• Lead a small team of product specialists
• Influence senior stakeholders and challenge established thinking
• Monitor market trends, competitor activity, customer needs and industry developments
• Shape strategy, product evolution and future investment priorities
• Lead transformation initiatives and drive customer and process improvements
• Report to the Business Bank Product Domain Owner

Head of Asset Finance Product

Manager

• Lead a specialised team within the customer remediation function
• Govern, oversee and deliver remediation programs across the organisation
• Manage remediation activities from identification and assessment through customer compensation and closure
• Ensure remediation programs comply with regulatory obligations, governance frameworks and organisational standards
• Work with senior stakeholders across Product, Risk, Compliance, Legal and Operations
• Provide strategic direction and manage portfolio performance
• Oversee risks and issues
• Deliver insights and reporting to support executive decision-making
• Drive fair and consistent customer outcomes
• Improve remediation practices and embed accountability, governance and continuous improvement
• Develop team capability and foster a high-performing, customer-focused environment

Senior Manager – Remediation

Support Engineer

• Support and enhance Calypso, BOQ Group's core Treasury platform
• Provide day-to-day system support and troubleshoot issues
• Improve processes and deliver solutions supporting Treasury teams and broader business outcomes
• Produce reports and perform testing activities
• Contribute to system upgrades, integrations and strategic projects
• Collaborate with Treasury and technology professionals, stakeholders and vendor partners
• Support critical business operations and future-focused Treasury initiatives

Support Analyst – Treasury Systems

General Counsel

• Provide practical, commercial, and timely legal advice across banking and finance activities
• Support stakeholders across BOQ, BOQ Specialist, BOQ Finance, and BOQ Financial Markets
• Advise on SME and corporate lending, deposit products, equipment and vendor finance, novated leasing, structured finance, foreign exchange products, and distribution arrangements
• Advise on developing and amending lending and deposit product terms
• Negotiate bespoke contractual arrangements
• Support the structuring, negotiation, and settlement of transactions
• Provide legal guidance on regulatory implementation, customer remediation, mandatory breach reporting, marketing activities, and strategic transformation initiatives
• Manage multiple matters and projects concurrently
• Work with Distribution, Product, Credit, Operations, Risk, Compliance, and Transformation stakeholders
• Provide clear advice, constructive challenge, and appropriate escalation when emerging risks are identified
• Lead complex transactions
• Contribute to projects that strengthen, simplify, digitise, and improve BOQ Group operations

Senior Legal Counsel

• Lead the development and execution of innovative deposit propositions, acquisition strategies and lifecycle initiatives
• Drive sustainable growth across BOQ Group brands
• Use customer insights, portfolio performance, market intelligence and commercial expertise to identify growth opportunities and enhance customer value
• Work across Product, Distribution, Digital, Marketing, Finance, Treasury, Operations, Risk and Compliance
• Influence enterprise-wide outcomes and ensure propositions and campaigns deliver strong customer experiences, competitive differentiation and funding performance
• Lead a small team of product professionals
• Build team capability and foster a culture of accountability, collaboration and high performance
• Report to the Head of Group Deposits

Senior Manager, Retail Product & Lifecycle – Group Deposits

Human Resources

• Provide practical and commercially minded advice on employee relations matters
• Support performance, conduct and grievance matters
• Conduct and support workplace investigations
• Support change initiatives and industrial relations activities
• Work closely with leaders, People & Culture Business Partners and key stakeholders
• Coach and educate leaders on employee relations matters
• Identify opportunities to continuously improve employee relations practices and processes
• Manage complex employee relations cases from start to finish
• Balance business outcomes with employee experience
• Contribute to positive, fair, respectful and inclusive workplace outcomes

Employee Relations Advisor

Affiliate Manager

• Provide Line 2 oversight, advice and challenge across scam risk management activities
• Partner with stakeholders across the business to strengthen controls, improve governance and embed scam prevention frameworks
• Collaborate with Risk, Financial Crime, Product, Customer Relations, Legal and Regulatory Affairs teams
• Support development of governance frameworks
• Drive meaningful risk and compliance reporting
• Influence risk outcomes and help the business understand its regulatory obligations
• Contribute to strategic uplift initiatives and strengthen organisational readiness for evolving scams regulations
• Help shape scam risk and obligation management across BOQ Group